beBee background
Professionals
>
Abu Dhabi
Feda jadalla

Feda jadalla

Customer Service Executive

Customer Service / Support

Abu Dhabi, أبوظبي

Social


About Feda jadalla:

I am a dedicated and results-oriented sales and customer service professional with over 6 years of experience in various industries. I have a proven track record of increasing sales revenue, retaining customers, and providing excellent service. I have completed several sales and customer service training programs, where I learned how to identify customer needs, present solutions, negotiate deals, and handle complaints. I have also received several awards and recognition for my outstanding performance, such as Salesperson of the Year, Customer Service Excellence, and Top Performer. I am passionate about helping customers find the best products and services for their needs and ensuring their satisfaction and loyalty."

Experience

I am a friendly and professional customer service representative with over five years of experience in providing excellent service to customers across various channels, such as phone, email, chat, and social media. I have handled a variety of customer inquiries, issues, and complaints, resolving them quickly and effectively. I have also upsold and cross-sold products and services, increasing sales revenue by 10%. Some of my notable achievements include: - Achieving a 95% customer satisfaction rating for three consecutive years. - Reducing customer churn rate by 12% through proactive follow-up and retention strategies. - Receiving the Customer Service Star award for outstanding performance and customer feedback."

Education

Ive studied Media ( TVF & RADIO ) 

Professionals in the same Customer Service / Support sector as Feda jadalla

Professionals from different sectors near Abu Dhabi, أبوظبي

Jobs near Abu Dhabi, أبوظبي

  • Work in company

    Customer Service Lead

    ESTIDAMA UAE

    The Customer Service Lead is responsible for managing internal customer support teams and external outsourced support vendors to ensure timely response and resolution of customer issues. · ...

    Abu Dhabi, Abu Dhabi Emirate

    2 weeks ago

  • Work in company

    Customer Service Representative

    First Abu Dhabi Bank

    Be at the frontline of shaping customer experience for UAE s largest bank. Opportunities to learn, grow and progress into advanced service or sales roles. · Dynamic work environment with extensive training and professional development. · ...

    Abu Dhabi

    1 month ago

  • Work in company

    Customer Service Representative

    Property Shop Investment LLC (PSI)

    This role is for a full-time Customer Service Representative fluent in Russian and Spanish to handle customer inquiries and provide excellent service at PSI’s office in Abu Dhabi. · ...

    Abu Dhabi, Abu Dhabi Emirate

    1 month ago