Florente Segura Jr.

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I am Florente Segura, 31 years old, originally from the Philippines and currently based in the UAE. I hold a Bachelor’s Degree (MOFA Attested) and have over 2 years of professional experience in course planning and logistics document processing. My background has equipped me with strong organizational, communication, and customer-focused skills, which I am eager to bring to a customer service role. I am highly adaptable, detail-oriented, and committed to delivering excellent service and ensuring customer satisfaction. 

Course Planner | Haward Technology Middle East (May 2024 – Present)
Developed and structured engineering training programs, coordinated with SMEs, identified training needs, and ensured compliance with accreditation standards. Managed instructor recruitment, onboarding, and communication, while collaborating with sales and marketing teams.

Logistic Document Processor | Emirates International Lubricants Industries LLC (May 2023 – April 2024)
Prepared shipping and customs documents (Proforma Invoices, Packing Lists, Invoices), arranged freight quotations, scheduled vessels, and managed customs paperwork. Handled shipment monitoring and issue resolution.
Additional Tasks: Tally ERP 9 entries for journals, purchases, deliveries, sales, and cash flow

Bachelor in Science in Marketing Mngt.