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Fulgen Ninofranco

Fulgen Ninofranco

CRM Developer/Programmer
Dubai, دبي
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About Fulgen Ninofranco:

I'm looking for a full-time IT position where I can use my skills and experience in business analysis and requirements gathering, software development, CRM software consultancy, customization and implementation, and customer service support to good use.

Experience

CRM Developer/Consultant

Atrix Technology Solutions – Dubai, United Arab Emirates (July 2021 – Present)

 

Creatio CRM (formerly BPM Online) Developer Certified

 

 

Key Roles:

  • Customization of CRM based on customer requirements.
  • Integrated the CRM to different third-party applications such as SAP and customer’s existing internal applications like company websites and etc.
  • Quality assurance testing and documentation.
  • Product delivery and systems implementation.
  • Systems maintenance.

 

SugarCRM Developer

 

Key Roles:

  • Customization of CRM based on customer requirements.
  • Integrated the CRM to different third-party applications.
  • Quality assurance testing and documentation.
  • Product delivery and systems implementation.
  • Systems maintenance.

 

Maximizer CRM Developer

 

Key Roles:

  • Customization of CRM based on customer requirements.
  • Quality assurance testing and documentation.
  • Product delivery and systems implementation.
  • Systems maintenance.

 

Customer Service Support

 

Key Roles:

  • Lead the customer service support team who assist customers with everything from system maintenance to customer training.

 

 

CRM Developer

Information Technology Services – Dubai, United Arab Emirates (September 2018 – June 2021)

 

Creatio (formerly BPM Online) Developer Certified

 

 

Key Roles:

  • Customization of CRM based on customer requirements.
  • Integrated the CRM to different third party applications such as SAP and customer’s existing internal applications like company websites and etc.
  • Quality assurance testing and documentation.
  • Product delivery and systems implementation.
  • Systems maintenance.

 

 

Programmer

In1go Technologies Inc. - Metro Manila, Philippines (July 2012 – June 2018)

 

Key Roles:

  • Android and desktop application development.
  • Lead the mobile application development team.
  • Involve in Project Management and business analysis like systems requirements gathering, scoping and wireframes designing.
  • Quality assurance testing and documentation.
  • Product delivery and systems implementation.
  • Systems maintenance.

Education

EDUCATION:

 

Bachelor of Science in Information Technology

Aklan State University - Aklan, Philippines (2008 – 2012)

Cum Laude

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