Glades Jreije

Seeking a long-term opportunity within the Dubai business community, where my extensive experience in administration, my education, and my professional abilities would be advantageous to the growth of my employer and myself.

Senior Executive Assistant to the Vice Chancellor and CEO 

University of Balamand Dubai                                                                                  2017– Present

• Be responsible for organizing and coordinating all the functions and activities of the Office of the Vice Chancellor and CEO.
• Manage the calendar and make arrangements with all internal and external parties. Provide “gatekeeper” and “gateway” role, create win-win situations for direct access to the CEO’s time and office.
• Prepare the Agenda and materials for Board of Trustees (BOT) meetings and communicate directly with the BOT Chair’s Office and BOT members to ensure attendance/quorum and distribute Agenda and materials.
• Take high-quality, well-organized meeting minutes.
• Update and follow up on delegated tasks to ensure progress to deadlines.
• Maintain a complete and well-organized electronic and physical filing system.
• Handling correspondence directed to managers and perform any other duties.
• Maintain liaison with all levels of administrative, faculty and staff to coordinate and resolve problems and issues related to administrative matters of an internal and external nature.
• Compiling documents for meetings and preparing correspondence that is something confidential; arranging detailed travel plans and itineraries.
• Provide a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Prioritize conflicting needs; handles matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.

Office Manager

DrooTactical Trading                                                                        Dubai,UAE     2014 – 2017

• Managed executives’ diaries and arranged their daily schedule (set up meetings, conferences, travel).
• Was the point of contact between the executives’ company employees/clients and manage information flow.
• Organized, attended meetings then took action points and wrote minutes.
• Conducted research and preparedpresentations.
• Acted as an office manager by keeping up with office supply inventory, checking stock to determine inventory level and preparing local purchase orders.
• Formatted information for internal and external communication – memos, emails, reports.
• Prepared executive responses to routine Arabic memos, letters, or correspondence.
• Oversaw the performance of administrative staff and followed up projects on results.
• Checked all Arabic contracts and purchase orders before signing them by the General Manager.
• Devised and maintained an organized filing system of paper and electronic documents.
• Opened, sorted and distributed correspondences including email, and faxes.
• Welcomed guests and customers by greeting them, in person or on the telephone, as well as answering their inquiries, redirecting calls, and taking notes.
• Maintained customer confidence and protected operations by keeping information confidential.
• Checked merchandise’s delivery date with the commercial team, updated the production schedule, and informed the line manager when deadlines are not met.
• Prepared duty exemption letters and followed up shipment clearances with the logistic team.
• Delegated tasks and responsibilities to other staff members when appropriate.
• Scheduled job interviews and assisted in interview process.
• Prepared new employee files and oriented new employees to the company (setting up a designated log-in, workstation, email address, etc.).
• Served as a point person for all new employee questions.
• Renewed company’s Trade License on timely manner with no expired documents.
• Prepared Visit Visa applications.
• Renewed contracts and annual subscription with all government sectors.
• Arranged business trip for customer.
• Issued sample delivery note and delivery note to customers based on services rendered and/or goods sold.
• Settled all due payments (cash).
• Managed petty cash transactions.

Admin Manager

Abou Jaoude & Associates Law Firm                                               Beirut, Lebanon        2001 –2009

• Maintained employee information by entering and updating employment and status-change data.
• Welcomed new employees to the organization by conducting orientation.
• Provided payroll information by collecting time and attendance records.
• Maintained employee confidence and protects operations by keeping information confidential.
• Typed in Arabic and English documents with accuracy and speed.
• Organized records and perform filing work.
• Assembled documents and keep check on pending cases.
• Scanned and copied contracts, notes and other documents.
• Checked stationery levels and ordering new supplies.
• Circulated documents via post and email.
• Prepared advance and post meeting paperwork.
• Scheduled attorneys’ calendar with respect to court dates and client appointments.
• Prepared draft memos.
• Answered all incoming calls, routing each one to the correct staff member and recording detailed messages when required.
• Greeted clients upon arrival and notified appropriate staff.
• Reviewed incoming mail.
• Managed calendar in Outlook.
• Prepared and submitted of VAT returns on a monthly basis.
• Prepared administrative declarations (VAT, Income Tax and NSSF).
• Executed and supervised the daily work of the accounting department (Expenses, Disbursements, Payment Orders, Fixed Asset Registers, book keeping).
• Settled all due payments (cash, check and transfer).
• Managed payroll and cash flow.
• Managed accounts receivable and clients' invoice payments.
• Controlled capitals and budgets, operating accounting policies and procedures.
• Conducted company's monthly and year end closings.
• Coordinated internal audit with external auditors.

Bachelor of Business Administration 

Majoring in Banking and Finance

from Lebanese University