Hansika Dissanayaka

I am a meticulous KYC Analyst with over 8 years of experience in conducting
comprehensive customer due diligence and maintaining robust anti-money
laundering (AML) and countering the financing of terrorism (CFT) controls.
Demonstrated proficiency in analysing clients' corporate structures assessing
AML risk and ensuring compliance with global regulatory requirements.
Excellent analytical and communication skills, with a proven ability of
efficiently managed large volumes of client data and adopt to evolving
industry standards.

SENIOR EXECUTIVE - KYC OPERATIONS ( Jun 2021 )
London Stock Exchange

•Performed data gathering, conducted Due Diligence,
Periodic KYC reviews and analysis for all new to bank and
existing clients.
•Public researchers conducted for all the LSEG clients
including UK, MENA and Asia regions to satisfy the KYC
requirements.
•Performed AML and sanction/PEP screening, on-boarding
due diligence checks and ongoing monitoring ensuring
that consistent processes are followed in line with the
global standards.
•Enhanced due diligence (EDD) and identification and
verification process (ID&V) are conducted for PEP's, high
risk, low/medium risk customers/entities.
•Responsible for creation and delivering of high quality
training content to enhance staff knowledge and
effectiveness of process.
•Provided and monitored site level MI's/KPIs accurately
and timely for stakeholders.

Quality Checker - KYC Operations (Oct 2020 - Jun 2021)
HSBC Global Service Centre (HDPL)

•Performed the periodic reviews for the UK existing
customers.
•Conducted quality checks on data capture teams to
confirm the customer journey is not impacted and within
the given risk appetite.
•Provided analysis about the error trends and conducted
trainings to the staff then and there upon requirement to
cascade and clarify latest updates and provided solutions
to staff when they come across any kind of complex
customer scenarios.
•Prepared MI reports/ training reports and quality reports
to share with the management.
•Capacity Management of the team.

Customer Service Executive  (Mar 2016 - Oct 2020)
HSBC Global Service Centre (HDPL)

•Skilled in both KYC and OKYC customer onboarding and
Quality Assurance segments.
•Checked the quality of the data capture team and the
onshore teams in UK.
•Performed the screening and other related KYC checks for
the UK new to bank customers.
•Client onboarding with exposure to PEP and high-risk
clients and clients including private companies, publicly
listed companies, trusts foundations, charities etc.
•Conducted identification and verification process for
PEPs, high risk, low/medium risk customers to check the
capacity of onboarding them into the bank.
• Performed Customer Due Diligence checks.

BA (HONS) INTERNATIONAL BUSINESS AND FINANCE  ( 2019 - 2021 )
University of West Of Scotland