Haritha S kumar

 IT support engineer position with nearly 4 years of experience in technical support and customer service, I am confident in my ability to contribute effectively to your team.

At Inspirisys Solutions Limited, I served as a Technical Support Engineer for 2.7 years, providing high-level support and resolving complex technical issues and inventory management.
At HCL Technologies, I worked as a Customer Service Representative for 1 years, enhancing customer satisfaction through effective communication and problem solving.

My background includes:

Developed and maintained documentation for all hardware and software assets
 Remote Diagnostics and Troubleshooting
 Handling  Outlook configurations and Email management
 Application and Hardware installations
 Hardware and software upgrades
 Service desk ticket management
 Vendor management, coordinate with external vendors and resolve the issues within the SLA time
 Strong communication and customer service skills.
 Ability to work well independently and in a team.
 I am particularly interested in this role because Managing IT Asset lifecycle of a PAN Indian Bank for continues 2+years and Maintaining inventory for software and hardware on over 12,000+ endpoints and 6000+peripherals.

I am eager to bring my skills and experience to your team.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute here

Sincerely,

Haritha s kumar

 IT support engineer position with nearly 4 years of experience in technical support and customer service, I am confident in my ability to contribute effectively to your team.

At Inspirisys Solutions Limited, I served as a Technical Support Engineer for 2.7 years, providing high-level support and resolving complex technical issues and inventory management.
At HCL Technologies, I worked as a Customer Service Representative for 1 years, enhancing customer satisfaction through effective communication and problem solving.

My background includes:

Developed and maintained documentation for all hardware and software assets
 Remote Diagnostics and Troubleshooting
 Handling  Outlook configurations and Email management
 Application and Hardware installations
 Hardware and software upgrades
 Service desk ticket management
 Vendor management, coordinate with external vendors and resolve the issues within the SLA time
 Strong communication and customer service skills.
 Ability to work well independently and in a team.
 I am particularly interested in this role because Managing IT Asset lifecycle of a PAN Indian Bank for continues 2+years and Maintaining inventory for software and hardware on over 12,000+ endpoints and 6000+peripherals.

I am eager to bring my skills and experience to your team.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute here

Sincerely,

Haritha s kumar

 BE electronics and communication engineering