Heba Alameer

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Duties & Responsibilities:
Represent the organization as Abu Dhabi Emirate key account and participating in preparing yearly Roadmap of operations to ensure and sustain business growth and development.
Support the execution of strategic objectives through providing agile and sustainable technical and analytical solutions that demonstrate an inventive design to reach their goals.
Develop and implement engineering students development plans including technical and design sessions in universities such as Abu Dhabi University and Zayed University.
Conduct an assessment to evaluate the learning objectives achievement and customize a learning strategy according to the results for each university, as appropriate.
Conduct technical training for organizations to enhance the awareness with relevant updated standards and design techniques.
Participate in Camfil College to enhance employees technical development globally and
collaborate to organize technical trainings as per the industry experiments on several business application.
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 Analyze projects requirements, investigate the engineering aspects through technical survey and deliver high quality technical designs.
 Maintain a high level of technical engineering service through addressing issues and timely providing radical solutions by proposing practical and theoretical demonstration in order to proceed with the right execution.
 Harness innovation and creativity to ensure organizational commitment to high quality delivery standards and enhance the satisfaction score. For instance, providing innovative technical designs solutions to rationalize HVAC maintenance and energy consumption.
 Proactive identification of technical quality-related issues and suggest alternative design improvement initiatives.
 Manage contractual relationships to ensure service provider adherence to the Service Level Agreements (SLAs) to follow the plan and meet the requirements and expectations.
 Lead continuous process improvement initiatives to enhance the satisfaction survey results.
 Participate in organizational Quality Management System Audit as certified lead auditor in
compliance with ISO 9001:2015 requirements.
 Conduct research and development studies for the best practices in design aspects to explore most
relevant techniques.
 Prepare quarterly performance reports include the past performance analysis in terms of
challenges with stakeholders and the associated solutions, summarize the failure root cause analysis, impact of changes, focus on the current active risks and issues, in addition to future projections.

B.Sc. Industrial Engineering