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Heba Issa

Heba Issa

Dubai, دبي

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About Heba Issa:

Service Designer & CX Strategist

Experience

13+ years helping organizations and start-ups develop business models and optimize service operations by combining deep expertise in advanced analytics with superior design capabilities to move quickly from prototype to full-scale deployment.

Education

• Enterprise Design Thinking Coach Cerftificate, IBM
• Service Design for Social Impact Certificate, Parsons University, New York
• Agile Business Value Analyst Certificate, ICAgile
• Total Quality Management Diploma, American University in Cairo
• Bachelor of Computer Science and Mathmatics

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