About Heba Issa:
Service Designer & CX Strategist
Experience
13+ years helping organizations and start-ups develop business models and optimize service operations by combining deep expertise in advanced analytics with superior design capabilities to move quickly from prototype to full-scale deployment.
Education
• Enterprise Design Thinking Coach Cerftificate, IBM
• Service Design for Social Impact Certificate, Parsons University, New York
• Agile Business Value Analyst Certificate, ICAgile
• Total Quality Management Diploma, American University in Cairo
• Bachelor of Computer Science and Mathmatics
Professionals from different sectors near Dubai, دبي
Other users who are called Heba
Jobs near Dubai, دبي
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Customer Service Training Specialist
1 week ago
PULSE Dubai, DubaiOverview · We are seeking a highly skilled and experienced Customer Service Training Specialist to elevate the professional development of customer-facing teams in Saudi-based environments. · ...
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Head of Pre-Sales and products ICT
1 month ago
AL FUTTAIM TECHNOLOGIES (L L C) DubaiThe Head of Pre-Sales leads the organisation's technical solutioning bid management cost governance and product/solutions strategy across ICT ELV Digital and AI domains.The role ensures that all proposals deliver a competitive cost-optimised and customer-centric value proposition ...
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VP Customer Excellence
3 weeks ago
Majid Al Futtaim DubaiDevelop and execute an integrated customer excellence strategy aligned with real estate development goals. · ...
