Hiruni Yashodha Mendis

I am a confident, results oriented, self-starter with strong coordination, excellent inter-personal communication and analytical skills who aims to be part of a global team and utilize my academic and professional background in facing challenges and achieving the given targets within expected timelines while gaining experience for my career growth at the sametime. I’m currently looking for a position which will give me the required exposure for the development of my future career achievements.

During my almost 3 years of employment at Hong Kong and Shanghai Banking Corporation (HSBC), I was a Client Manager and a Senior Analyst as part of the KYC AML Operations for United Kingdom. The job role consists of monitoring and identifying potential financial crime activity in Retail Banking and actioning accordingly as outlined in the bank procedures as supported by the UK regulations. Other tasks involve interacting with customers and obtaining relevant identification and verification documentations required for conducting CDD and EDD reviews, PEP screening and adverse media checks using external websites, completing periodic reviews based on risk parameters, responding to customers as well as internal stakeholder in a timely manner in order to maintain positive relationships, maintaining an up-to-date knowledge of legislation pertaining to KYC and latest AML trends, determining how KYC and AML policies and procedures would need to be amended for changes in such legislation.

Furthermore, as part of AML & TM, the tasks involve reviewing the Level 1 and Level 2 cases generated by HSBC Group application and ensure the anomalous activities are reported to Level 3, i.e. Investigative Reporting in accordance with regulatory requirements where appropriate, identifying common frauds, errors and irregular customer requests and escalating in accordance with the procedures in the established timeframe as per the process benchmarks, achieve the expected levels of productivity and quality as agreed for the process, collecting necessary transaction background information, sourcing relevant documents for analysis, adhering to all policies and procedures by liaising with Compliance department through Line management about new business initiatives at the earliest opportunity.

I also worked as a Junior Customer Relationships Executive for Commercial Bank of Ceylon PLC in Sri Lanka, where I supported & managed the process of credit card verication, obtaining & analyzing CRIB reports, card creation, embossing, card dispatching, redit card conversion, Special Covid Relief Plan ( SCRP ), recoveries, drafting letters, balance confirmation, credit card limit confirmation, year end balance confirmation, credit card cancellation, confirmation letters and no arrears letters.

I did my primary education up to  Advanced Levels (Commerce Stream) at Leeds International School in Panadura, Sri Lanka. Then I completed my Bachelors Degree, BSc. (Hons.) in Business Management  from the prestigious University of Wales, UK with a Second Class First Division award.