HON EY

Experienced and results-driven Team Coordinator and Front End Executive with a proven track record of awards in excelling all the KPIs and Metrics. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problem solving to achieve business objectives.

2020 - 2025 AIRBNB Capability center, New Delhi Safety Specialist 

First contact in Airbnb between Victims and local authorities in US and UK market. Front End Executive with top performance in all the metrics and won 3 Awards for the same during the course of Employment. Coordinated and Trained new teams with the product knowledge, and driven teams towards achieving KPIs. Effectively been a clear communicator between stakeholders and victims during my role as a safety specialist. Successfully improved Client acquisition and retention rates. 

2019 - 2020 CVENT India P Ltd., New Delhi Associate Product Consultant

First contact for clients to help with B2B Product (Software for event planning) Helping clients with product knowledge to successfully plan events from RSVP till the end of event including any activities, food preferences etc. Successfully sold the idea to new clientele while retaining the existing ones 

2016 - 2019 K.S. Services Sr. Sales Executive 

First contact for sales in a travel process. Professional in GDS systems such as : AMEDEUS, SABRE and WORLDSPAN for planning customers Travel including flights, hotels and transport. Effective sale record in over-achieving the targets and earning incentives for the same

MANIPAL UNIVERSITY - Master of Business Management 2023 - 2025 (Pursuing final year (8.7*) GPA) 

2014 - 2016 LPU, PUNJAB, INDIA - Master of Technology (Computer Science) GPA: 8.5 / 10

2009 - 2013 RGTU, BHOPAL, INDIA - Batchelor of Engineering (Computer Science) GPA: 8.5 / 10