Ibrahim Fayez

Brand & Sales Manager (Luxury Watches and Fashion Accessories).

I have always had a passion for working in the retail  and distribution industry. Working in the Retail industry requires a lot of hard work, patience, and the ability to connect with potential clients. I believe that my prior work experience has adequately prepared me for this mission. 

Profile:

Proactive candidate with over 20 years of experience in Retail of Luxury Branded Watches & Fashion Accessories in the UAE. Proficient man of action in brand building and strong focus on image control and retail development. Planning and Implementation of Sales and Marketing & visual merchandizing, customer relation Strategies, as well as Motivating and Coaching of Sales Teams. Skilled Negotiator who can Efficiently deal in complex sales and Purchasing Negotiations and come on top to conclude the deals.

Key Skills:

Teamwork Skills

Sales Analysis

Business Planning

Negotiation Skills

Visual Merchandizing

Self-Starter and target-orientated

Work Experience:

Chronometer Watch Trading

Jan 2020 till today

Sales Manager

Reporting to the Sales director

Managing a complex portfolio of 20 brands fashion (like Roberto Cavalli by Franc Muller, Just Cavalli, Jacques du Manoir, Maserati,.) and watch maker Like (Cyrus, Mauron Musy, Reservoir,) with different price segment.

Develop effective annual business plan to grow market share.

Determined price schedules and promotional offerings.

Preparing the budget & sales forecasting for the brands.

Order’s analysis and order entry, order suggestions, price check depending on margins, payment terms
Anticipate new launches, making sure retailers have adequate stock on hand at the right time
Analyze and work based on sales target with Head of Sales and Management

Coordinating with the Marketing manager on the Yearly Marketing plan for the brand like (monthly event, certain occasions & action to boost the sales).

VM: 

update all the visuals as per the seasons and the guidelines of the supplier.

Following with the shops for any inquiry regarding the visuals and displays.

Supply chain and logistics:
Send orders for preparation, engraving if needed, documents, certificates for customs purpose
Laisse warehouse, forwarder and clients to arrange goods pick up asap
Follow up on the shipping until goods arrive at their destination.

Report:

Stock and sales analysis report.

Checking the fast-moving items are make sure we that we have enough stock coverage. On the other hand, on the slow-moving items we suggest some promotion and incentive to clear them.

Customer Service
Respond to all queries in a timely manner, solution oriented
Deal with complains and after sales service, gathering required documents from clients to

proceed their request and liaise with Supply chain to be aligned on the most appropriate solution.

Morellato MEA FZCO

Feb 2018 til 31st Dec 2019

Sales Manager

Reporting to the General Manager

  Managed a complex portfolio of 8 brands with different price segment (Maserati, Philip, Sospiro, Trussardi, Chronostar, Morellato, Sector, Oui & Me) …

  Strategic planning to sell best product mix to increase revenue and profit.

  VM: to make sure that all the visuals and the merchandizing is as per the guidelines.

  Customer Service: Offered exceptional customer service, built and maintained.    strong relationships with office and client.

  Prepared and delivered performance updates and monthly business review to analyze sales, trends, and opportunities.

  Develop effective annual business plan to grow market share.

  Determined price schedules and promotional offerings.

 Maintained friendly and professional customer interactions.

  Developed various incentive programs designed to support achievement of monthly business objectives.

  Expert in launching new brands into the market as well as maintaining loyal clients.

  Manage the Marketing, advertising, and expenses budgets as well as implement cost saving strategies to increase the company’s margins and profits.

  Arrange wholesaler consolidations and brand appointments Solid relationship base with entire wholesaler network.

  Strong Administration, communication, and leadership skills.

  Offered exceptional distributer service to strengthen relationships, collaboration and loyalty.

  Growing the business by increasing/maintaining market share, with a focus on providing value and competitive advantages to client.

  Maintaining a strong, balanced working relationship with territory distributors, including managing an effective job follow-up with each customer.

Paris Gallery LLC

2001 till May 2017

Brand Manager

Reporting to the Division Manager

   Design and implement a yearly plan for the portfolio encompassing, sales plan by brand/outlet, marketing plan brand, purchase plan by brand and action plan by brand and by outlet.

   Develop the sales performance by optimizing inventory levels in the stores, implementation the action/marketing plan.

   Monitor and manage key financial elements including gross margin,

expenses and stock levels.

   Optimize stock levels in stores by taking proper actions when needed.

   Provide regular feedback to suppliers on their sales, stock levels, rankings and promotional activities.

   Establish and maintain the correct communication methods:

Internally with team members about the expectations, results, and actions.

Internally with Sales management team and other peers to continuously improve teamwork.

    Externally with principals and business partners in order to always enhance the business relations.

   Exploring the Seasonal Collections and Placing necessary orders that suits GCC Market.

   Attending International Watches exhibitions and give my inputs for necessary modification that can benefit the sales in GCC market.

   Analysing monthly sales and stock report.

   Preparation of reports on a monthly basis – Purchase report, Inter-Company Sales report, Stock on Hand report, Sales report, Yearly comparison report, etc.

   Preparing the budget & sales forecasting for the brands.

   Preparing orders after checking the existing stock and the sales of the previous month.

   Do follow up of all concerned shipments till it reaches the warehouse.

   Checking the invoices for correct prices and quantities of all the concerned shipments.

   Making classification for any new items and putting the prices before forwarding to Inventory Department. 

   Preparing immediately the distribution of the shipments received, as per the stock available.

   Coordinating with the Marketing and Advertising department regarding product launches, promotion, press releases, etc.

Following up with the Supervisors and sales staff regarding any issue or request, (such as displays, stands, urgent requisitions, etc.)

   Following up with Suppliers regarding any pending issue, (orders, training, delay in receiving shipment, etc).

   Conducting survey before launching any new product in the market.

   Coordinating between our department and the other divisions such as Inventory, IT division, Accounting, Administration department, etc.

   Weekly showrooms visit, to keep us in direct touch with the Supervisors and the sales staff, and be aware of any problems that they might be facing them with the customers….

   Timely follow-up with the Accounts division for payment to the Suppliers.

Monitoring with the Media division regarding advertisement of the brands in the Company’s monthly magazine.

Languages:

Arabic & English

References:

Tarek Cabbabe:

General Manager – Chronometer Watch Trading

Mobile: 00971 50 6579577

Education:

1994 to 1996

Specialized Diploma “BUSINESS ADMINISTRATION” 

SIBLIN College CENTER, Saida – Lebanon

1999 to 2000

Certificate From Nar Coorporation Tripoli – Lebanon 

Computer assembly, Hardware & Software Problem Solving

Networking & Internet use & configuration, Microsoft Office