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Mowaileh Commercial
Ibrahim Rabie

Ibrahim Rabie

Contact Centre Management

Customer Service / Support

Mowaileh Commercial, الشارقة

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About Ibrahim Rabie:

Highly skilled and results-oriented contact centre team leader with more than 15
years of experience in leading and managing teams in fast-paced customer service
and sales environments. Proven track record of optimizing operations, enhancing
customer satisfaction, and driving revenue growth through strategic planning,
process improvement, and team development. Adept at leveraging technology and
analytics to streamline processes and exceed performance targets

Experience

Highly skilled and results-oriented contact centre team leader with more than 15
years of experience in leading and managing teams in fast-paced customer service
and sales environments. Proven track record of optimizing operations, enhancing
customer satisfaction, and driving revenue growth through strategic planning,
process improvement, and team development. Adept at leveraging technology and
analytics to streamline processes and exceed performance targets

Education

Bachelor of Accounting, Ain Shams University, Cairo

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