Ibtihal Abdallah

Motivated team player experienced in providing exceptional customer
service, proven ability to remain calm and professional in high-stress
situations while being able to quickly and effectively resolve customer
complaints, looking to advance my experience by growing with your
respectable firm.

 
• Obtains client information by answering telephone calls inbound and
outbound
• Informs clients by explaining procedures; answering questions;
providing information.
• Act as a liaison, provide product/services information
• Maintains and improves quality results by adhering to standards and
guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions;
participating in educational opportunities
• Creating requests for customer inquiries and send it to the
concerned team
• Assisted the management with job related reports
• Maintained the quality procedures

I was a dental student back in sudan Neelain university I was in my fourth year until the war started now I’m currently seeking employment