Iresha Dhananjani

Dedicated and highly motivated personality who has 3+ years of sales and marketing experiences. Specialize in excellent customer service and great communication.

MARKETING EXECUTIVE

Green Garden Resort l Sri Lanka
2020-2022
interacted with customers and provided information about product and services.
Arranged tour transport and accommodations.
Developed and maintained good relationship with customers via social media.
Made schedules/plans and allocated duties to team members.
Processed customer payments by cash, debit and credit cards.
Answered Telephone calls regarding reservation and business information.
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MANAGEMENT TRAINEE
St Regis Packaging Pvt Ltd l Sri Lanka
2020 Aug- 2020 Nov
Prepared documents and updated records.
Participated in meeting ,workshops and other learning opportunities. Travelled to different offices and departments on behalf of company. Created new customers and maintained customer relationship. Coordinated shipments with freight forwarding agency.

SALES ASSOCIATE
JAIL Sri Lanka Textile shop l Sri Lanka
2014-2016
Greeted customers in a welcoming manner.
Guided customers with their clothing decisions considering their interests and preferences.
Maintained accurate and attractive displays.
Organized and manage inventory.
Resolved customer complains.
Informed customer about discounts and special offers.
Handled cash transactions with customers.

2016-2020
BACHELOR OF SCIENCE - MARKETING MANAGEMENT Eastern University, Sri Lanka.

2017-2021
POST GRADUATE DIPLOMA IN MARKETING Sri Lanka Institute Of marketing, Sri Lanka