Isanka Dehigama

I am a conscientious, adaptable and responsible person who seeks for a challenging position in an organization that will utilize my academic, professional and personal skills. During my studies I successfully combined my studies with work and other commitments showing myself to be self-motivated, organized and capable of working under pressure. I enjoy working on my own initiative or in a team. 

OPERATION MANAGER: 

Galle Food (Pvt) Ltd.                                        August 2019- July 2022

• Recruit, train and supervise staff
• Purchase materials, plan inventory and oversee warehouse efficiency 
• Supplier and customer coordination
• Ensure administration and operations of the department run smoothly
• Formulate strategic and operational objectives.
• Daily, monthly and annual report preparation

CASHIER:

Virgin Mega Store U.A.E                                 March 2016 – July 2019

• Daily administration work in the department.
• Preparing daily, weekly and monthly reports (currency reports, sales reports, banking reports, inventory reports, petty cash)
• Cashiering, handling customer orders, after sales services, resolving customer issues, handling internal and external inventory transfers.
• Communicating with suppliers & customers through calls & email.

SALES ASSOCIATE: 

Apparel LLC U.A.E                                    August 2014- January 2016

• coordinate with customer, and back-office through email and calls
• Handle e-commerce orders and transfer in and out.
• Maintain daily administration work, sales & cashiering. 
• Visual merchandising coordinator for the store.

CUSTOMER SERVICE EXECUTIVE 

HSBS: HDPL                                                  February 2012- Aug 2013

• General back office operations of Marks & Spencer bank-UK.
• Auditor of the authorization team.

MOBILE SYSTEM SUPPORT ASSOCIATE

Coca-Cola Beverages Sri Lank Ltd     December 2010 – Aug 2011

• Worked in three departments (Sales Force Automation Department, Route to Market Department and Cooler Department) 
• Administration work (Purchase orders, mobile system supporting process, providing facility service to the sales representation team)
• Trade service, trade asset management (SAP system).

BA (Hons) Business Management                                    August 2022

Wrexham Glindwer university- UK                                                         

CIMA Diploma                                  January 2011–November 2011

Chartered Institute of Management Accountancy. UK

GCE Advanced Level                            April 2006- December 2008

Visakha Vidyalaya, Colombo 05. Completed in Bio Science stream with two credit passes and one ordinary pass.