Janeza Obenza

• LULU CENTER UMMAL QUWAIN
• SALES ASSOCIATE (DELICOLD COUNTER)
• Handling the customer purchases, promoting the production items.
• Personally, welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner.
• Achieve personal sales goals while supporting 

the goals of the team.

• Customer care, serving customers, making food, and cleaning the deli.

• LULU SHARJAH HYPERMARKET SAMNAN
• SUPERVISOR (DELICOLD COUNTER)
• Managed front-end operations to ensure friendly and efficient transitions at checkout.
• Directed team of employees responsible for sales, inventory and merchandising.
• Maintained high standards in sanitation and safety.
• Ensured prompt assistance is provided to customers.
• Established and maintained positive relationships with external customer and vendors.
• Maintained sales planning and development.
• Assigned cleaning duties at the beginning and end of each shift. 

• LULU SHARJAH HYPERMARKET SAMNAN
• SUPERVISOR CUSTOMER SERVICE
• Good services to the customer and handling complained.
• Handling return and exchange the items.
• Customer service expert, often being tasked to deal with tricky clients both in personal and over the phone.

• NURSING – ASSINNED AT THE SURGICAL / ORTHOPEDIC WARD
• Asses medical histories, injuries, range of motion, and functional abilities for potential complication.
• Educate patients/ families on treatment options, post-operative care, and self -management techniques.
• Observed the effectiveness of pain management intervention and adjustment when necessary.

• FRONT DESK -RECEPTIONIST CLINIC
• Registration/ discharge front desk responsibilities greeting patients updating charts at the time of check- in.
• Check in the patients and have them complete proper paperwork.
• Check out patients by scheduling next appointment.
• Answered calls and emails regarding appointments and clinic hours returned messages.

• AREA MANAGER/ OPERATION HEAD
• Created documentation surrounding safety, established drills. 
• Maintained all areas of the store, including stockroom and sales floor.
• Instruct staff on how to handle difficult and complicated sales.
• Provide customer service by greeting and assisting customer’s and responding to customer inquiries and complaints.  

EDUCATION

• BACHELOR OF SCIENCE IN NURSING 

POLYTECHNIC COLLEGE OF DIGOS CITY,

DAVAO DEL SUR, PHILIPPINES

2007-2011

• HOLY CROSS HIGH SCHOOL

KIBLAWAN, DAVAO DEL SUR, PHILIPPINES

2002=2006

• KIBLAWAN CENTRAL ELEMENTARY SCHOOL

KIBLAWAN, DAVAO DEL SUR, PHILIPPINES

1996=2002