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Janeza Obenza

Janeza Obenza

janeza obenza

Customer Service / Support

Dubai, دبي

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About Janeza Obenza:

I'm Janeza Obenza .

Sales, Supervisor Fresh Area at Lulu International Group

 

 

Experience

  • LULU CENTER UMMAL QUWAIN
  • SALES ASSOCIATE (DELICOLD COUNTER)
  • Handling the customer purchases, promoting the production items.
  • Personally, welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner.
  • Achieve personal sales goals while supporting 

the goals of the team.

  • Customer care, serving customers, making food, and cleaning the deli.

 

  • LULU SHARJAH HYPERMARKET SAMNAN
  • SUPERVISOR (DELICOLD COUNTER)
  • Managed front-end operations to ensure friendly and efficient transitions at checkout.
  • Directed team of employees responsible for sales, inventory and merchandising.
  • Maintained high standards in sanitation and safety.
  • Ensured prompt assistance is provided to customers.
  • Established and maintained positive relationships with external customer and vendors.
  • Maintained sales planning and development.
  • Assigned cleaning duties at the beginning and end of each shift. 

 

  • LULU SHARJAH HYPERMARKET SAMNAN
  • SUPERVISOR CUSTOMER SERVICE
  • Good services to the customer and handling complained.
  • Handling return and exchange the items.
  • Customer service expert, often being tasked to deal with tricky clients both in personal and over the phone.

 

 

  • NURSING – ASSINNED AT THE SURGICAL / ORTHOPEDIC WARD
  • Asses medical histories, injuries, range of motion, and functional abilities for potential complication.
  • Educate patients/ families on treatment options, post-operative care, and self -management techniques.
  • Observed the effectiveness of pain management intervention and adjustment when necessary.

 

  • FRONT DESK -RECEPTIONIST CLINIC
  • Registration/ discharge front desk responsibilities greeting patients updating charts at the time of check- in.
  • Check in the patients and have them complete proper paperwork.
  • Check out patients by scheduling next appointment.
  • Answered calls and emails regarding appointments and clinic hours returned messages.

 

  • AREA MANAGER/ OPERATION HEAD
  • Created documentation surrounding safety, established drills. 
  • Maintained all areas of the store, including stockroom and sales floor.
  • Instruct staff on how to handle difficult and complicated sales.
  • Provide customer service by greeting and assisting customer’s and responding to customer inquiries and complaints.  

Education

EDUCATION

 

  • BACHELOR OF SCIENCE IN NURSING 

POLYTECHNIC COLLEGE OF DIGOS CITY,

DAVAO DEL SUR, PHILIPPINES

2007-2011

  • HOLY CROSS HIGH SCHOOL

KIBLAWAN, DAVAO DEL SUR, PHILIPPINES

2002=2006

  • KIBLAWAN CENTRAL ELEMENTARY SCHOOL

KIBLAWAN, DAVAO DEL SUR, PHILIPPINES

1996=2002

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