Jayas Jayakumar

• 14+ year’s professional IT experience in System Administration & IT Infrastructure Management. • Experience in handling the entire IT Infrastructure, including Corporate Headquarters, Data Centers, and Global Remote Sales Offices.•

IT Manager Rotana Hotel Management Corp. Duties:• Installs, configures and maintains the Windows 2008/2012/2016/2019 Servers, Workstations and Local Area Network at HQ and Windows Servers at Data Center. • Managing Virtual Environment using VMWARE at Corporate Office. • Maintains the company communication systems using Office 365, Microsoft Exchange 2016 Email Servers, Skype for Business Servers and SharePoint Intranet Solution (Email System contains Hybrid setup with Office 365 and Exchange and more than 4000 user accounts). • Assist the IT directors in implementing IT projects related with Rotana Corporate Office, Data Center and New Hotel Projects.• Fixing the Patches for Windows Network and Installation and Running Sentinel One Endpoint Solution.• Configures and maintains IP telephone systems in Corporate Office using Avaya Telephone System.• Going on site to handle System & Network related issues.
Assistant IT Manager Rotana Hotel Management Corp. Previous Role at Rotana Hotel Management Corp.
IT Coordinator Rotana Hotel Management Corp. Previous Role at Rotana Hotel Management Corp.
System Engineer Panchami Systems & Devices Trivandrum, Kerala Installs, configures and maintains the Workstations and Local Area Network in Client Location.
• Fixing problems in Windows Network and Installation and managing Antivirus servers.
• Going on site to handle System & Network related issues & Problems of Connectivity between different locations.
• Other duties include installation, Configuring and troubleshooting PCs, Laptops and Printers in client location.
IT Support Lulu Hypermarket (Emke Group), Doha, Qatar. Installs, configures and maintains the Workstations and Local Area Network in Client Location.
• Fixing the Patches for Windows Network and Installation and Running Trend Micro Antivirus.
• Going on site to handle System & Network related issues & Problems of Connectivity between different locations.
• Configures and maintains Secured Wireless network environment in each outlet using Symbol Wireless Switch & Access points that includes wireless weigh-scale machines and handheld PDTs.
• Troubleshooting PCs, Laptops and Printers, Point of Sale machines, Weighing machines and Scanners as per the request for in-house purpose.

MCA Calicut University
B.Sc Computer Science Kerala University
Accredited Configuration Engineer (ACE) Palo Alto
Mimecast Gateway Technical Professional Mimecast
Mimecast Gateway Technical Specialist Mimecast
Cisco Certified Network Associate - CCNA Cisco
VMware Certified Professional Vmware