Jenny Caparas

I am an accomplished Customer Service Executive with 22 years of dedicated service in the banking and finance field. 4 years spent in the soundest bank in the Philippines and 18 years in the largest exchange house here in the UAE. My tenure has equipped me with a robust skill set, marked by an unwavering attention to detail and a deep-seated trustworthiness that has earned the confidence of colleagues and clients alike. I excel in building and nurturing customer relationships, ensuring that every interaction is handled with professionalism and care.

As a team player, I thrive in collaborative environments where my contributions are valued and impactful. Yet, I am equally adept at working independently, driven by strong organizational skills that enable me to manage multiple tasks efficiently and effectively.

My journey in the financial sector has been rewarding, but I am now seeking a new challenge—a fresh environment where I can apply my skills and experience to support a dynamic team and contribute to an organization's success.

I am enthusiastic about the opportunity to bring my expertise in administration to a new role, where I can continue to grow and make meaningful contributions.

With over two decades of experience in the financial sector, my professional journey has been both diverse and enriching:

Customer Service: Developed strong communication and interpersonal skills, building trust-based relationships with clients and ensuring their satisfaction.

Cashier: Enhanced my attention to detail and accuracy while managing financial transactions responsibly and efficiently.

Anti-Money Laundering Compliance Officer: Acquired expertise in regulatory compliance and risk management, ensuring all operations adhered to anti-money laundering laws and protocols.

This diverse background has equipped me with a well-rounded skill set and the versatility to excel in any administrative support role.

My educational background reflects a strong foundation in technology and continuous professional development:

University Education: Completed a degree in Computer Science at De La Salle University- Dasmarinas, Philippines which provided me a solid base in technical and analytical skills.

Online Trainings: Recently pursued online courses through Al Ansari Exchange portal in Customer Service and Anti-Money Laundering, enhancing my expertise in client relations and regulatory compliance.

This combination of formal education and targeted professional training equips me with a well-rounded skill set and up-to-date knowledge in my field.