Joshua Cruz Oller

As a dedicated, organized and methodical individual I am able to work independently or within a team. I have great interpersonal skills, keen and very willing to learn. I am reliable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach towards work and getting assignments accomplished.

Organizational Volunteer AFS Panama (International NGO)

09/2016 - Still. Panama City, Panama.
Main duties: Customer support, staff coordination, national exhibitions about the organization           ,mentor of foreigners exchange students.

Waiter Soba Blackpool (Part time)
04/2017- 11/2017 Cork, Republic of Ireland
Main duties: Attention to clients, keep everything cleaning, take order.

Bartender Páirc Uí Chaoimh (Part time)
 04/2017-11/2017 Cork, Ireland, National Stadium.
Main duties: 
Labelling boxes for distribution, organizing products, doing drinks and taking cash accounts. 

World-packers Volunteer, Receptionist/ Bartender- Overstay Hostel

01//2018-03/2018 Tel Aviv, Israel

Main duties: Reception,Barman,telephone service,general administrative tasks, computer tools domain. 

General Manager PV Hostel
St Julians, Malta
11/2017-01//2018

Main duties: 
Take account of the hostel's finances

Help volunteers with reservation procedures, housekeeping and distribution of tasks and itinerary of the day.

Take account of reservations, check in, check out.

Checking housekeeping and organization 

Attend customer complaints and demands.

Attend internal management cases

Bartender Selina Playa Venao Surf Camp

11/2019- 11/2020- Las Escobas de Venao, Los Santos, Panamá

Main duties: 
Opening & Closing shifts according to the relevant checklist.

Waiter

Create classic and innovative drinks exceeding customers’ needs and expectations. 

Applying knowledge of mixology, garnishing and serving drinks.                     

Computer literacy 

Keeping the bar organized, stocked and clean at all times.

Supporting team members when required for service.

Keeping bar records and files well updated.

F&B Service Assistant Grosvenor House Luxury Collection Hotel By Marriott International

01/2021- Still

Assist guests regarding menu items in an informative and helpful way.

Assist with hosting duties.

Follow operational practices and quality standards.

Assist providing personalized service and to create unique memories for each guests;

Ensuring that F&B items are refilled.

Follow outlet policies, procedures and service standards.

Have full knowledge of all menu items, garnishes, contents and preparation methods.

High School Bilingual bachelor’s in science and Technology with Emphasis in Computer. Canadian International School of Panama                                                                
December 2016

AFS Intercultural Exchange Student in Brazil, Rio de Janeiro, Institute Marcos Freitas.                               
February/August 2016

English as a Second Language. Cork English Academy, Cork Republic of Ireland

March/August 2017. Stafford House International, London United Kingdom 03/2018-05/2018

Training Bartender                                                                                                                                       Hard Rock Cafe, Malta                                                                                                       August/September 2018