Junaid iqbal

Provide warm, friendly, and professional assistance to all guests

 Act as the point of reference for guests who need assistance or information

and attend to their wishes and requirements

 Understand customer’s needs and provide them with personalized solutions by

suggesting activities and facilities provided by the hotel

 Acquire extensive knowledge of the premises and the nearby venues and

businesses to make the most suitable recommendations

 Arrange events, excursions, transportation etc. upon request from hotel

residents

 Answer the phone and make reservations, take and distribute messages or mail

and redirect calls

 Respond to complaints and find the appropriate solution

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Bachelor degree in commerce