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Kalim Ahmad

Kalim Ahmad

IT Head, IT Support, Service & Delivery Manager

Technology / Internet

Dubai, دبي

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About Kalim Ahmad:

Innovative, analytical, and solution-driven IT management professional with 30 years of support, service, delivery, and operational experience supported by a Master of Computer Science & Applications degree and ITIL V3 certification. Demonstrated ability to successfully manage large and diverse infrastructures with limited budgets. Born capability to guide and handle diverse workforces and multicultural/cosmopolitan user bases. Adept at (implementing) ITIL framework, IT policy & procedure, and in IT budgeting.

Experience

Solution Design & Architecture • Project Management • ITIL Best Practices

Disaster Recovery Planning • ERP Implementation/Integration • Cloud Computing

Budgeting • e-Learning • IT Sourcing & Procurement • Vendors & SLA Management

Education

Master of Computer Science and Applications (MCA), 1st Division
Aligarh Muslim University, Aligarh, U.P., India

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