Kathleen Borongan

Solution-oriented Finance Professional specializing in developing, interpreting, and implementing financial concepts for financial modeling, planning, forecasting, and internal controls. 15 years of working experience with exposure in retail, distribution, construction, real estate, and shared services. Proven success working with global operations in processes and procedures development aimed to improve efficiency, profitability, and growth. Skilled in generating new business through personalized relationship building. Serves as a resource for management in effecting efficiency and cost improvements.

Finance & Sales Operations Executive (Global) | Vanity Group, Dubai, UAE | Nov 2021 – Sep 2022
[ Finance, Accounts Receivable, Global Operations, Business Development, New Product Development, International Trade ]
▪ Increased productivity by 50% through developing automated reporting or forecasting tools.
▪ Reviewed and analyzed sales invoices. Performed AR analysis and discuss it with the salespeople or account managers.
▪ Performed market research, data mining, and business intelligence.
▪ Conduct research to identify new markets and client needs.
▪ Generate leads and cold calling prospective clients. Follow up new business opportunities and setting up meetings.
▪ Cash flow and profitability forecasting.
▪ Designed financial models. Performed ratio analysis and reporting.
▪ Facilitated regional budget preparation, analysis, and reporting.
▪ Performed MIS reporting for the Executive team (top management) with the use of MS Excel.
▪ Performed cost performance analysis and cost control support.
▪ Primarily handled accounts, opportunities, and leads in Salesforce for the global sales team, as well as portfolio management.
▪ Drafted and maintain pricelists, quotations, & contracts.
▪ Facilitated Q2C process.
▪ Drive the sales team to have regular touch points or call cycles with hotel partners and be across any personnel changes that
may impact the contract – strategically schedule meetings, calls, emails and F2F interactions (where possible).
▪ Worked with the Brand Licensing Manager to ensure sales collateral and samples remain up to date with brand approvals and
guidelines.
▪ Worked with Demand & Supply Planner to forecast hotel partner consumption.
▪ Worked with the Regulatory Affairs for international product distribution compliance and documentation.
▪ Worked with New Product Development team for any new product offerings or enhancements on product packaging and/or
formula.
▪ Developed monthly reporting to track sales to target and revenue growth.
▪ Received a lucrative increment after three months in the company because of exemplary performance as recognized by the top
management especially in creating financial models, data management and analysis.
 

Sales Support Specialist & Finance Coordinator | Perfect Purity, Dubai, UAE | May 2021 – Oct 2021
[ Admin, Finance, Procurement, Logistics, Inventory, Liaising ]
▪ Provided support to the Sales team in handling inquiries and/or RFQs, processing orders, liaising with clients, vendors,
warehouse, and freight teams.
▪ Adhoc tasks include email or communication platforms handling, documentation for quarterly VAT filing, assist in accounting
sales and purchases, inventory management, and invoicing.
▪ Knowledge in IFRS and UAE VAT procedure.
▪ Developed automated reporting and forecasting tools for more efficient use of data. Performed cost and price analysis.

Office Administrator & Sales Coordinator cum Accounts Receivable Analyst | QER, Dubai, UAE | Apr 2017 - Feb 2021
[ Admin, Finance, Human Resources, Facility Management, Leadership, Business Analysis, Sales & Marketing ]
▪ Led implementation of modifications in workflow processes to improve overall efficiency. Liaised with department heads and
supervised daily operations.
▪ Wrote administrative memos, policies, operating procedures, code of ethics, and company’s customer-facing employee manual.
▪ Trained employees on company policies and regulations to promote conformance. Facilitated company events, managed
schedules, maintained GM’s calendar, and transcribed meeting minutes.
▪ Carefully verified employee timecards to ensure accurate payroll. Handling accounts payable.
▪ Performed AR analysis to assist the collections department. Played a vital role in the recovery of bad debts.
▪ Tracked, reviewed, and submitted invoices. Audited invoices, corrected errors, and rectified inefficiencies.
▪ Oversaw office inventory activities, maintained record of supplies, and restocked low items. Handled office asset management.
▪ Managed CRM database. Kept physical files and digitized records organized for easy updating & retrieval.
▪ Led marketing strategies and rental fleet rollouts.
▪ Worked with the GM for financial planning and modeling.
▪ Performed financial analysis and reporting to help the GM in making decisions.
▪ Created daily, weekly, monthly accounting/financial and sales reports in Microsoft Excel using charts, PivotTable, and formulas.
▪ Created and revised systems by analyzing operating practices, record-keeping systems, forms control, office layout, and budgetary
and personnel requirements. Utilized math skills and MS Excel skills to analyze key financial data.
▪ Utilized technical skills to create charts and graphs for visual understanding.
▪ Ensured that the company complies with all legal and regulatory requirements.
▪ Ensured that recordkeeping meets requirements of auditors and government agencies.
▪ Trained new hires with the O2C process. Created desktop manuals.
▪ Assisted in Month End Book Closing Process.
▪ Knowledge in IFRS and UAE VAT procedures.
▪ Facilitated budget preparation, analysis, and reporting.
▪ Performed cost performance analysis and cost control support.
▪ Performed internal control risk assessment and monitor the implementation of established action plans.
Purchasing Supervisor & Accountant | Golden Crown Shipping, Dubai, UAE | Jan 2016 – Apr 2017
[ Procurement, Supply & Logistics, Accounting, Business Analysis ]
▪ Ensured accurate, timely, and cost-effective supply of materials. Led the implementation of policies to reduce cost and eliminate
waste. Solved diverse supply chain hitches involving numerous sources, logistics and scheduling factors. Implemented process
improvements that reduced average purchase order cycle time by 42%.
▪ Streamlined vendor relations, as a result, obtained lucrative discounts on purchases. Reduced supplies expenses by 15% by
strategic sourcing of vendors and negotiating favourable contracts.
▪ Performed monthly reconciliation of open purchasing orders. Tracked functional metrics & KPIs. Generated daily, weekly, and
monthly reports, documents, and analysis in Microsoft Excel for senior management review and approval.
▪ Worked collaboratively with finance and operations team within organization. Performed cost and price analysis. Prepared cost-
benefit analysis reports for review by the General Manager.
▪ Streamlined procurement process and analyzed data to find cost savings opportunities to help the company save money. Extensive
understanding on international trade compliance requirements.
▪ Substantiated financial transactions by auditing documents.
▪ Reconciled financial discrepancies by collecting and analyzing account information.
▪ Reviewed of ship crews’ payroll.
▪ Handled Letter of Credit transactions.
Financial Analyst | AAC Airconditioning, Davao, PH | Oct 2014 – Sep 2015
[ Accounting, Finance, Operations Management, Business Analysis ]
▪ Reported P&L and budgets.
Utilized Microsoft Excel to scrutinize the data collected and
expense. Compile and analyze financial statements. Performed root cause investigations. Process journal entries and perform accounting corrections to ensure accurate records.
▪ Gathered, analyzed, and managed quantitative data and created profound financial reports, which led business improvement and 25% cost reductions. Forecasted earnings and losses using quantitative and qualitative analyses to a high degree of accuracy, allowing the key decision makers to intelligently manage and invest resources. Developed financial models through benchmarking and process analysis.
▪ Analyzed market trends and made recommendations based on those trends. Evaluated capital expenditures and depreciation. Performed financial reporting and analysis. Reviewed accounting transactions for data accuracy. Prepared cost projections. Conducted thorough research on historical financial data.
▪ Maintained confidentiality of financial information and investment decisions. Established financial policies. Analyzed and report on current financial status. Forecasted monthly, quarterly, and annual profits.

Bid Support Specialist & Finance Associate | IBM, Metro Manila, PH | Jun 2011 – Sep 2014
[ Accounting, Finance, Business Development, Project Management, Leadership, Quality Assurance, Admin ]
▪ Ensured all sales transactions conform with the audit guidelines and approved processes. Administered creation and submission of sales proposals, in coordination with the sales team supported. Provided administrative assistance to the sales and project team.
Liaised with different parties such as Legal, Procurement. Provided ad hoc support to bid managers, trainers, and QAs. 

▪ Performed financial analysis, created financial reports, and communicated recommendations. Created P&L and ROI. Create ad- hoc reports for various business needs.
▪ Proposal management, proposal writing, flow charts, account reconciliation, and online document management.
▪ Created root cause analysis (RCA) to evaluate service delivery upset or misses.
▪ Utilized CRM to its full potential. Pinpointed a flaw in the sales cycle and collaborated with the QA team to implement a new
process. Corrected an error on one of the standard forms and collaborated with the Management team to implement the amendment across the board. Reviewed other bid support specialists’ work and coached them for any inaccuracies and/or deviations, as one of the selected internal QAs in the LOB. Performed internal audits.
▪ Facilitated trainings for new staff to share best practices. Recognized by the management and colleagues as Subject Matter Expert for Contracts/Statement of Work (SOW). Trained 45+ employees in SOW preparation.
▪ Resolved a financial conflict, by mediating the problem successfully. Managed multiple projects globally. Facilitated end-to-end bid management and ensured that all sales transactions are in compliance with the audit guidelines and company approved processes. Performed project-based accounting.
▪ Created financial models to support the management in decision making.
▪ Developed automated reporting tools for greater productivity and more efficient utilization of data. Performed analysis on business and financial data to support the sales and project team. Participated in process improvements and issue prevention activities. Attended several trainings for professional development. Received various commendations and achieved numerous awards.

Technical Support Specialist | Sutherland Global, Davao, PH | Jan 2010 – May 2011
[ Customer Service, Technical Support, Sales ]
 Answer and direct 40+ calls daily, providing excellent customer service, with goals including technical issues resolution, selling plans, managing customer accounts, responding to service queries, and cancelling accounts. Demonstrated professional etiquette and manners, improving 40% positive feedback straight away. Resolved customers’ complaints while identifying problems and taking appropriate corrective actions, increasing client retention ratio significantly. Able to research and manage extremely complicated accounts to provide comprehensive service to customers and assist higher management. Consistently met performance milestones in speed, accuracy, and volume. Received commendations and achieved high Customer Satisfaction (CSAT) scores. Performed customer service, client account management, product upselling, and customer retention.
 

Project Finance & Sales Administrative Assistant | Filinvest Land Inc., Davao, PH | Jun 2006 – Dec 2009
[ Accounting, Finance, Business Development, Audit, Admin, Financial & Business Analysis ]
 Helped the company finance new projects and marketing activities through organizing the financing around the project’s own operating cash flow. Ensured sales activities are within budget and generating revenue. 
 Reported P&L and budgets, performed budget variance, cost, and trend analyses. Ensured that costs are properly allocated to the respective projects in SAP.
 Meticulously recorded and tracked sales and marketing related expenses, monitored cash advances by the salespeople, and reconciled invoices.
 Manage budgeting and forecasting. Keenly reviewed incentives rollouts. Ensured correct calculations on payroll and commission of sales agents. 
 Assisted the branch Accounts Manager with financial accounting, bank recon, accounts payable, and cash flow reports, prepare VAT documents, and assist in monthly closing process. 
 Created a comprehensive monthly & quarterly report template, which then became the standard template for all regions as mandated by the senior VP. 
 Attended company conventions on budget discussion, contracting, and project planning. 
Performed full cycle accounting, bank reconciliation, managed AR, AP, and general ledger, sales team payroll management,
collaborated with business development team for process reengineering, strategic planning & budgeting, and product pricing/policy enhancements; project management; performed profitability analysis. Knowledge in GAAP, IFRS, and tax compliance procedures in the Philippines.

Master of Business Administration in Finance

 PPA Business School, Paris, Fr

Oct 2021 – Oct 2022, Graduated