Khudeeja Mazhar

• A dynamic customer services & sales professional, motivated to meet challenging targets and Drive Company’s revenue up in highly competitive market environments.
• Experienced in key account management, market analysis and business development
• Lead a big team of 15 agents and supported them in excelling at customer management and objection handling.
• I am an innovative, dedicated and result-driven individual. 
• Seeking challenging role as a computer operator where my proficiency in the application of computer operations will be fully consumed to help the organization reach its objectives.
• Team-oriented and a self-starter; collaborate well at all levels and capable of developing a relation with the client to ensure their satisfaction and retention.

• Goal Oriented, Handle complaints, Customer focus, Personal leadership.
• Build, maintain a positive working environment.
• Leader with strong sales and account management skills
• Handle sales & sales team.
• Telecommunication skill & customer problem solver.
• Daily use applications such as Microsoft Office, Excel, Outlook, CRM, DSP & having some knowledge of BSCS.
• Handling all activations, Credit verifications & also creating ITSD’s in case of any error.
• Excellent in customer services & expert in customer handling.
• Team building & team work.
• Leads generation.
• Staff motivation & decision making.
• Retain customer efficiently. 
• Passionate, focused, forward thinking & hard working.
• Excellent presentation skills; easily deliver training workshops.
• Thrive on meeting challenges on short deadlines.

My qualification is master. M.sc Economics