About Krishna Riju:
Perceptive Customer Support Manager is able to cultivate positive customer relationships through clear and helpful communication and assist customers to meet their expectations and thereby maximizing the customer retention and profitability of the organization.
Experience
Over the past four years, I have successfully served as a Customer Support Manager with specialized expertise in ERP (Enterprise Resource Planning) systems. My role has been focused on providing exceptional customer service and support to clients utilizing ERP solutions. I have effectively led and managed a dedicated support team, fostering a culture of excellence and continuous improvement. My tenure as a Customer Support Manager in the ERP domain has enabled me to develop strong problem-solving skills, enhance client relationships, and contribute significantly to the overall success and satisfaction of our customers.
Education
I possess a Master's degree in English Language and Literature, reflecting your in-depth knowledge and understanding of the intricacies of language, literature, and communication. This academic journey has equipped me with advanced analytical and critical thinking skills, allowing me to engage with complex literary works and convey ideas effectively.
Furthermore, my Bachelor's degree in Education, specialized in English, underscores my commitment to imparting knowledge and fostering language skills among students. This educational background has provided me with a solid foundation in pedagogical techniques, curriculum development, and classroom management, all tailored to the realm of English education.
Combining these qualifications, I have a well-rounded academic profile that blends literary expertise with educational proficiency, positioning me to excel as an educator, communicator, and advocate for the English language.
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