Lugain Elragouba

 Pharmaceutical Care: Medication Dispensing, Pharmaceutical Calculations, Compounding

Patient Counseling: Problem-Solving, Health Education

Software Proficiency: MEDITECH, Insurance Claim Processing, EHRs

Regulatory Compliance: HAAD Standards, Quality Assurance

Interpersonal Skills: Communication, Team Collaboration 
 

Detail-oriented pharmacist with over 8 years of experience in community and clinical settings. Expertise in pharmaceutical care, medication management, and patient counseling. Committed to improving patient outcomes and maintaining high standards of regulatory compliance. Holds a valid HAAD license and a strong commitment to continuous professional growth. 
 

Senior Pharmacist

Roots Pharmacy, Al Ain, UAE Jan 2024 – Present

• Ensured the safe and effective use of medications for diverse patients.

• Collaborated with healthcare providers to optimize treatment plans.

• Increased pharmacy efficiency by 15% through process improvements.

Senior Pharmacist

AlGuffran Pharmacy, Al Gadarif, Sudan

May 2022 – Oct 2023

• Managed daily pharmacy operations, enhancing patient satisfaction by 15%.

• Trained junior pharmacists, improving service quality.

Senior Pharmacist

Roots Pharmacy, Al Ain, UAE

Mar 2020 – Mar 2022

• Supervised pharmacy operations, contributing to a 20% increase in patient loyalty.

• Ensured strict adherence to HAAD regulations.

Community Pharmacist

Elnuzha Pharmacy, Khartoum, Sudan

Oct 2017 – Aug 2019

• Provided personalized pharmaceutical care, enhancing patient satisfaction.

Community Pharmacist

Eldieum Elshargiah Pharmacy, Khartoum, Sudan

Jan 2017 – Jun 2017

• Delivered high-quality pharmaceutical services, ensuring customer retention.

Community Pharmacist

Eldieoum Elshargiah Pharmacy, Khartoum, Sudan

Jun 2014 – Jun 2016

• Managed medication dispensing and customer service, maintaining high standards.