Mahmoud Abou Chleih

Highly talented Management Professional with high quality years of experience in multi-cultural environment in UAE Managing experience
Public relations, sales, marketing and business development and procurement operations management functions for leading Role.

Experience

Bayut.com
1 year 10 months

Product Trainer Account Sales Manager @bayut.com , Dubizzle.com

May 2020 - Present

Dubai, United Arab Emirates

-Account Sales Manager
-Managing a all product trainings across UAE (Product and Process training, new products; etc.)
-Identify and assess current and future training needs for clients
-Develop monthly and weekly reports pertaining to product trainings completed throughout all of UAE
-Schedule and Provide training to customers, partners, employees from different geographies
-Facilitate training and learning sessions using appropriate training methods, tools, software programs and strategies
-Evaluate training effectiveness and device strategies to incorporate the feedback into training curriculum and sessions
-Drive continuous improvement of yourself, training approaches and effectiveness
-Develop a thorough understanding of Tuebora’s existing and upcoming product features, releases etc

Sales Account Manager @ Bayut.com , Dubizzle.com

October 2019 - Present

Dubai, United Arab Emirates

-Drive the entire sales cycle from initial customer engagement to closed sales -Prospect for potential customers using various direct methods such as calling and face to face meeting, and indirect methods such as networking, social selling to clients within the assigned territory

-Qualify prospects against company criteria for ideal customers and sales within the territory
-Consult with prospect about business challenges and requirements, as well as the range of options and cost benefit to each

-Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects
-Draft and deliver proposals
-Report on sales activity (Daily Visit Report)

-Keep detailed notes on prospect and customer interactions (adding and updating opportunities for effective follow up)
-Provide forecasts on best case and most likely sales volumes over relevant time period

-Work with the Marketing department to plan and execute generation campaigns
-Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation
-Provide feedback to Company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings
-Be a positive representative of the company and its brand in the marketplace -Conduct all sales activities with the highest degree of professionalism and integrity

alfuttaim
Store Manager
May 2017 - October 2019 (2 years 6 months) Dubai Festival City, Dubai, United Arab Emirates

-Completes store operational requirements by scheduling and assigning employees; following up on work results.
-Maintains store staff by recruiting, selecting, orienting, and training employees.

-Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
-Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

-Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
-Ensures availability of merchandise and services by approving contracts; maintaining inventories.

-Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
-Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. -Secures merchandise by implementing security systems and measures. -Protects employees and customers by providing a safe and clean store environment.

-Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
-Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

-Contributes to team effort by accomplishing related results as needed.

FAST First Aid & Special Training Team Lead / sales manger
January 2016 - April 2017 (1 year 4 months) Dubai

-Create an inspiring team environment with an open communication culture -Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation

-Planning work schedules and weekly and monthly time tables. This may involve working with the area sales team or discussing future targets
with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions; regularly attending company meetings, technical data presentations and briefings·

-Arranging appointments with doctors, pharmacists and hospital medical

teams, which may include pre–arranged appointments calling.

Pharmalink Drug Store
Sales Team Lead
May 2014 - January 2016 (1 year 9 months) Dubai

or regular 'cold'

-Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre–arranged appointments or regular 'cold' calling.
-Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector· Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue.

-Organizing conferences for doctors and other medical staff.
-Building and maintaining positive working relationships with medical staff and supporting administrative staff·
-Managing budgets (for catering, outside speakers, conferences, hospitality, etc
-Keeping detailed records of all contacts. Reaching (and if possible exceeding} annual sales targets·
-Planning work schedules and weekly and monthly time tables. This may involve working with the area sales team or discussing future targets
with the area sales manager. Generally, medical sales executives have
their own regional area of responsibility and plan how and when to target health professions; regularly attending company meetings, technical data presentations and briefings·
-Keeping up to date with the latest clinical data supplied by the company ,and interpreting ,presenting and discussing this data with health professionals during presentations·
Monitoring competitor activity and competitors' products.
-Developing strategies for increasing opportunities to meet and talk to contacts in the medical and health care sector.
-Staying informed about the activities of health services in a particular area.

Al Asifa Marine Boat
Sales Consultant
January 2010 - April 2014 (4 years 4 months)
Sharjah Industrial Area 8, Sharjah, United Arab Emirates

-Selling new and used boats to prospective buyers. The primary responsibility of a boat sales specialist is to ensure that all sales targets for boats and yachts are met and exceeded.
-Recommending different types of boats to customers as per their needs and specifications. Other important duties include meeting assigned sales quota. -Preparing and implementing a marketing plan in order to increase sales , and communicating responses to customers in a timely manner.

-The job also involves a thorough understanding of purchase and sales contracts as well as listing and deposit requirements

Virgin Megastore
Department Manager
January 2008 - January 2010 (2 years 1 month) Dubai

-Greets customers in a friendly and courteous way in order to ensure they feel welcome and to contribute to a positive overall shopping experience.
-Serves customers efficiently and courteously on the shop floor or at the cash register in order to ensure the provision of the highest standards of customer service at all points in the shopping experience.

-Ensures the effective implementation of plans, policies and procedures through leadership of the department team by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved.

-Plans and prepares staff rosters to ensure that manpower is properly allocated as per the operational requirements.
-Monitors and controls any overtime activity in order to ensure that manpower costs are minimised.

-Assigns routine and non-routine tasks and duties to Department staff in order to ensure that activities are carried out in the most efficient and effective way and customer service policies and procedures are followed.
-Manages the implementation of promotional activities to ensure that goods are properly priced and merchandised.

-Attends and/or conducts daily Department meetings in order to ensure all Department activities and events are properly understood and communicated. -Conducts on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved.

-Assists in staff recruitment to meet sales and customer service objectives. -Deals with any operational issues and problems.

-Observes stock levels, maintains inventories and informs his/her direct manager of re-order requirements or personally manages re-ordering stocks, to ensure there are adequate stocks and maximum range and size availability at all times.

University of Dubai
Business, Management, Marketing, and Related Support Services · (2008 - 2011)