Mahmoud Galal

As an Engineering Manager, I lead a cross-functional team of developers, and testers, using agile methodologies and best practices to ensure timely and efficient delivery of features and fixes. I also coach and mentor my team members, fostering a culture of collaboration, learning, and excellence.

Kitopi, Dubai — Senior Engineering Manager (2023–Present)

• Promoted after delivering strong impact across team growth, delivery, and technical strategy.
• Scaled team from 7 to 15 engineers across mobile, backend, frontend, and QA.
• Grew Kitopi Rewards from zero to 500 daily orders in 8 months without marketing.
• Owned Kitopi Rewards app, Web app, and CMS, integrating analytics and improving performance.
• Overhauled hiring processes and rolled out engineering best practices.
• Mentored junior engineering managers and redesigned tech competency metrics for career progression.
• Co-created the team vision and roadmap with product leaders.

Getir, Netherlands (Remote) — Engineering Manager (2022–2023)

• Managed Discovery domain with 3 cross-functional teams.
• Reorganized 18 engineers into 3 product-focused teams.
• Standardized RFCs and ADRs, authored a manager playbook, and supported EM career tracks.
• Prevented €120K in losses by quickly adapting to VAT regulation changes.
• Collaborated with senior leadership on product and tech strategy.

Talabat, UAE & Kuwait — Engineering Leadership Roles (2017–2022)

• Progressed from Senior Android Developer to Engineering Manager.
• Led multiple teams across grocery discovery, dine-in, and platform domains.
• Achieved a 41% increase in conversion and enabled 26 experiments in H1 2021.
• Introduced Flutter for grocery frontend, boosting delivery speed by 1.5x.
• Launched and optimized Talabat Dine, cutting subscription failures to 2% and improving retention.
• Championed CI/CD improvements, BDD practices, and ranking systems.
• Built a culture of experimentation, quality, and developer velocity.

Early Career (2013–2017)

• Founded Dazzle Bridge, leading an 8-person remote team on client projects.
• Developed Android apps at Modeso, Bartizan Connect, Promidea, contributing to innovation and performance improvements.
• Mentored junior developers and collaborated on international projects.
• Gained foundational experience in tech support and security systems.

Bachelor of Science in Engineering