Malekulashter Rampurawala

An IT professional with a Bachelor’s in Information Technology and expertise in procurement, logistics, and operations. Skilled in managing IT hardware and software procurement, vendor relationships, and optimizing supply chain processes. Proficient in Microsoft 365 Admin Center, Power BI, and advanced Excel for data analysis and visualization. Experienced in streamlining operations, enhancing efficiency, and delivering actionable insights to support decision-making. Adept at collaborating with teams, aligning strategies with organizational goals, and driving process improvements. Combining technical knowledge with analytical and problem-solving skills,committed to contributing to operational excellence and organizational growth in dynamic environments.

Handled daily procurement of laptops, monitors, networking devices, and software subscriptions,

coordinating with vendors to ensure delivery within required timelines.

• Managed Microsoft 365 tenant including creating/deleting users, assigning licenses, resetting passwords,

and resolving login or Outlook/Teams-related issues.

• Assisted clients with troubleshooting issues in the Microsoft 365 environment, including license

management and configuration support. Provided hands-on troubleshooting for desktops and laptops,

resolving minor technical issues to ensure smooth day-to-day operations.

• Scheduled deliveries with drivers and coordinated with engineers for on-site installations of desktops,

printers, and network devices.

• Followed up with vendors on quotes, raised purchase requests, and compared options before finalizing

orders.

• Designed and implemented a license renewal dashboard for the company, integrating real-time ERP data.

The dashboard tracked subscription details, renewal dates, quantities, and salesperson ownership,

ensuring no renewals were missed and improving accountability.

• Developed a sales performance dashboard for executives, incorporating KPIs such as revenue, profit,

COGS, and salesperson-wise performance, providing leadership with actionable insights for strategic

decision-making.

• Built a financial reporting dashboard for a client, enabling them to track operating costs, revenue trends,

and expense breakdowns, which streamlined financial monitoring and improved reporting efficiency.

Amity University
BCA - Pursuing