Margaret Dsouza

An Architect by profession, having 8 plus years of experience in real estate, property sales, administration , marketing and have worked in multinational companies . Also have retail sales experience and project sales. I'm an excellent communicator, multitasking skills and team management. 

Full time job in Qatar in Peoperty sales, Customer care and administration, project or retail sales.

ORGANIZATION                 : Al Hamra Village, RAK, UAE

DESIGNATION                      : Property Consultant (September 2013 till 2017)

COMPANY BRIEF                : Property Developer-Selling Freehold properties

JOB PROFILE

¨       To sell our properties to Clients.

¨       Responsible for Marketing & Selling. Have involved in the preparation of brochures, marketing material, participated in Cityscape & face to face selling.

¨       Meetings with VIP Clients, end users & real estate.

¨       Property type: Selling residential ready properties from Developer Inventory and selling Ready & Offplan property. Apartments, Townhouses, Villas.

ORGANIZATION                 : Spacewell Interiors LLC

DESIGNATION                     :   Project Sales Manager (June 2009 till Oct 2011)

COMPANY BRIEF                : Interior design and furnishing company providing turnkey, fit out design solutions to corporate sector and execution.

JOB PROFILE

¨       To target end users by personal visits, interaction, understanding the scope of work and in business development. Generating new business contacts.

¨       In designing Interiors by involving with concepts based on client feedback, designing and detailing. Site inspection, outlining scope of work, discussing with design, project team in the office and onsite.

¨       Frequent Client visits, site visits as and when required. Co-ordinating Client for drawing submission from concept till all stages, to interact in good rapport for any changes , Site co-ordinating to Engineers/project manager, site crew for timely project completion.

¨       Concept finalization and quotation provision.

¨       Co-ordination for work completion with the site staff and payment receiving from client.

ORGANIZATION                 : Tasees Investment & Development FZC.

COMPANY BRIEF                 : Leading developers and an Investment group.

DESIGNATION                          :  Property Consultant (Feb 2006 till April 2009)

                                                 -Providing investment opportunities of freehold properties in Dubai and responsible in selling of these properties with good returns and in short duration.

JOB PROFILE

Property Selling:

¨       Have brought short term investments for the company both from the Secondary Market, Property developers with good pricing, Extensive Market Research, Meetings and Follow Ups were done for bringing in the right investments.

¨       Involved in selling the purchased properties with good premium and in short duration, flipping it with good returns.

¨       Involved in all paper work, preparation of contract, SPA, MOU, Brokerage Agreement, and Transfer Documents from start till the sale of properties. Filing DOCs and doing sale transfers with the developers etc as necessitated in the selling and buying of properties

Achievements: 

Targeted areas of selling: Business bay, Jumeirah village, Jebel Ali Downtown, Water front, Dubai land

Types of properties:           Plots, Commercial and residential whole floors (AUH), Remraam building.

ORGANIZATION                 : Diamond Investments LLC.

COMPANY BRIEF                 : One of the leading property development companies in GCC. The company offers the whole gamut of services in Property Development. The service offered is selling freehold properties in Dubai marina, Jumeirah village.

DESIGNATION                     : “Customer Care Manager”(Feb 2006 –Feb 2007): Being an interface in between Client & Project team for designing & incorporation of Interior design finishes of our freehold projects for Kitchen cabinets, wardrobes and any wooden paneling.

  Design (Kitchen, Wardrobe and Wood work) Incorporation:

¨       Based on our commitment to provide our projects as tailor made, my job involved in interacting with our Property purchased clients for the design & incorporation of standard units in their respective Apartments/ Showroom.

¨       For creating standard samples of the Studio, 1 Bedroom & 2 Bedroom, Commercial-Showroom with Kitchen, wardrobe and wooden Interiors and taking approvals from clients for the incorporation. Conducting display centre for registered buyers of the respective properties and notifying the selected materials and its incorporation in the respective Apartment unit

Project - Snagging & Handover

¨        Being a Customer and Technical Co-ordinator, to inform the Customer on all complaints & Solutions, Site snagging and Handing Over of the properties.

¨       Co-ordinator in between the Technical Managers, Design Managers, Customers, internal and external teams, to follow up on the design, project completion, complaints sorting, project handover and filing of all connecting data.

¨       Providing NOC-(No Objection Certificate from the Developer ) to the Customer after reviewing each case with the concerned department and the GM for any external and internal changes of the building that affects the facade and the structure, such as, Building Name Plates , Decoration requirements etc.

ORGANIZATION                 : Bohemian Crystal Co. LLC, Dubai.

COMPANY BRIEF                : Hotel and retail showrooms dealing with crystal glasses, cutlery, household gifts, Dinner/coffee sets:Brands Bohemian crystal, WMF, Christoph Windmann, Hepp, Schott Zwiezel, Eisch, Bodum, Narumi, Glass Studio, Krosno, Rosenthal, Hutschenruther, Mayflower-make Germany.

DESIGNATION                    :    “Retail Showroom In-Charge’’

PERIOD                                :    From Feb 2005-Nov 2005.

JOB PROFILE

¨       To increase the sales turnover of the company and ensure quick movement of stock.

¨       To enhance the display by creativity, repositioning, creating advertisements within the showroom display, nevertheless to loose on the focus to maintain the look of the showroom more like a Studio image.

¨       To increase the customer record by effective, professional and precise approach and by also updating them regularly with newer products and discount campaigns.

¨       To co-ordinate with other departments like accounts, store, technical, delivery, during sales, to report to the Directors and heads on monthly basis with reports and suggestions.

ORGANIZATION           :  ACE Project Consultants, Udupi, India.

   COMPANY BRIEF                       : An Architectural and structural consulting and property developers handling Residential apartments, Commercial buildings and  Educational buildings.

DESIGNATION                         :    “Sales Manager’’

PERIOD                                     :    From Apr 04 -Jan 05.

JOB PROFILE

¨       Target customers such as developers, project managers, consultants and investors, explaining the property schemes by designing marketing strategies and excellent presentations.

¨       Develop marketing brochures, advertisements, product launches, also in promoting awareness by handling property exhibitions and event participation, responsible in revenue generation.

¨       Develop data/ liaise with real estate agent, end users responsible for soliciting selling and closing sale.

¨       Participation with design team, dealing with Architects and Engineers to witness the drawing stages from concept to design development, notification of changes subjected to situation and time.

¨       Responsible for briefing clients, of design, changes, positiveness of project and in its prompt selling adhering to the client’s interest and budget.

ORGANIZATION                 :  Manipal Informatics, Manipal, India

COMPANY BRIEF                 : An International outbound call center promotes tele- services to overseas customers regarding information, creating product awareness and selling schemes with best and prompt customer service.

DESIGNATION                    :   International Tele-Marketing Executive.

PERIOD                                :    Feb 02-Jan 03.

JOB PROFILE                       : To create rapport with the customer, provide the best customer care satisfaction.  My active participation in these programs has really helped me learn and grow with the present situation in both domestic and international market.

¨       Service oriented campaigns:  This campaign was indeed challenging. It involved to create the best rapport with contact and exhibit necessary service knowledge and required to be a good listener.

¨       Business campaign:  Formal in approach, tasks to remain friendly while obtaining the necessary information was the key element in this campaign. The conversation is brief and less time consuming.

¨       Campaigns that involve selling:  Out here the customers are willing to buy it is all about pulling out their personal information with marketing strategies and etiquettes in developing trust and in answering queries related to selling product.

Bachelor in Architecture , 2002, Manipal Institute of technology.