About Mark Christian del Corro:
A passionate and dedicated Senior Technical Writer with over 14 years of working experience in various industries from startup, banking, telecommunications, oil and gas. A good mixed of skill sets from development of high-quality user guides, release notes and procedure documents, system manuals and technical documentation. Capable of identifying and dealing with client's documentation needs and translating them into efficient and user-friendly articles. Experienced in communicating with subject matter experts locally and internationally.
Experience
- Solid technical writing experience with huge companies such as Visa, DBS, Deutsche Bank Singapore, Standard Chartered Bank Singapore, Philippines Savings Bank, Chevron, Globe Telecoms and Ascentis.
- Expertise in managing large documentation projects (User Guides, Procedure Documents, Knowledgebase, System Manuals, Process Flow Diagrams, Functional Specification Documents, API Documents)
- Strong knowledge in using current technical writing tools. These tools include:
- MS Office (Word, Visio, PowerPoint, Excel)
- Confluence
- Operating Systems Windows and Mac OS
- Skilled at consistently setting and enforcing documentation standards (Styles, Templates).
- Expert at developing documents that will be easy to understand for non-technical and technical users.
- Strong English grammar, proof reading and copy editing skills.
- Experience and confident in interviewing technical staff from Germany, USA, Singapore, Philippines and India.
- Strong communication and interpersonal skills with the ability to interact frequently with project managers, software developers and subject matter experts.
- Experienced in working with multiple documents simultaneously.
Education
Bachelor's Degree in Computer Science and Information Technology
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