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Masud Sadik

Masud Sadik

Coordinator- Guest Experince

Non-profit / Volunteering

Sharjah, الشارقة

Social

About Masud Sadik:

As a hospitality professional with a history of achieving company objectives through consistent and organized practices, I excel under pressure. I can quickly respond to changing situations and challenges to strengthen the brand. It is a privilege and an honor for me to contribute my work ethic, organization skills, and commitment to detail to the team's accomplishments.

Experience

  • Received the guest booking through online or walk-in.
  • Welcome guest in a friendly with positive manner
  • Deliver polite, professional customer service to enhance business reputation through positive first impressions.
  • Inform about the Airport Terminal policies and procedures.
  • Direct the guest to their boarding gate(s) upon departure from hotel when needed.
  • Check the rooms are up to the standard for the guest.
  • Follow-up all the collected suggestions or complains handled and store on the database appropriately
  • Make sure that the guest has a pleasant stay.

Education

EDUCATION

Tejgaon College

1997 - 2000

Bachelor in Commerce

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