Mehnaz Abdul Nazar

Customer Retention Officer with experience in providing solutions and services for existent credit card clients to keep on board. With over 4 years of experience in customer service, a dedicated client retention officer ensuring overall satisfaction of client throughout the lifecycle of service requests in timely initial communication, understanding product troubles, proposal of solutions to the problems and completion of proposition upon client agreement. 

A passionate individual who would like to be part of an enthusiastic team, together achieving new goals along the way; known for working collaboratively to understand and solve problems through effective use of system, technology and people. 

Retention Officer at ADCB Group for over 4 years

Bachelor's in Computer Applications