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Dubai
Melissa Vaz
د.إ15 / hour
Approximate rate

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About Melissa Vaz:

A self-motivated and goal oriented professional with more than 10 years of rich diverse experience in Front Desk, Administration, Customer Service and Logistics 

Experience

Current Employer  : Texub Technology LLC, Dubai – UAE 

Role                           :  Administrative Coordinator

Period of Service   :  May 2022 till date

  • Carrying out administrative duties such as answering and appropriately handling inbound phone calls and correspondence, provides general support to visitors.
  • Coordinating office maintenance issues relating to office equipment and repairs.
  • Maintaining proper records of employee’s attendance and leaves
  • Submit job postings, shortlisting candidates and schedule job interviews
  • Manage diary and schedule meetings and appointments
  • Prepare travel documents and make travel arrangements to the support staff, Business travel.
  • Manage office petty cash expenses and orders office supplies such as grocery and stationery on monthly basis.
  • Managing scheduling and appointment
  • Monitor expenses and suggest cost-effective alternatives

Employer                    :  Kuehne + Nagel LLC, Dubai – UAE

Role                             :  Air Operations Executive – DO Counter (Jan 2017 to May 2020 )

  • Organizing document and updating the records in the system and releasing Delivery Order to the customers. 
  • Handling cash for DO / Storage fees and maintaining a report of the same
  • Answering phone calls, emails queries and updating status of the shipments.
  • Requesting the concern team for Delivery Order and Airway bill amendment and coordinating with origin office for any missing documents. 
  • Sending Cargo arrival notification and reporting any irregularities of the cargo. 
  • Following up for uncollected cargo from our warehouse on weekly basis 
  • Issuing Entry / Exit gate passes for visitors, customers and maintaining log register for visitors, issuing visitors badges.
  • Ensures close and accurate communication with CS team.
  • Aligning with Customs Clearance team to clear the shipment and arranging deliveries if required.
  • Assisting in invoicing for some shipments.

Role                             :  Receptionist / Admin (May 2013 to Dec 2016)

  • Welcomes visitors by greeting them, in person or on the telephone; Answering, screening and connecting incoming calls in a friendly and professional manner.
  • Directs visitors by maintaining employee and department directories and giving instructions.
  • Maintains security by following procedures, monitoring logbook, issuing visitor badges and Coordinates with security for visitors parking 
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Filling, photocopying, faxing and Organize Business cards for staff
  • Travel booking and Hotel booking for all support staff
  • Arranging /Receiving couriers on daily basis and handle posts
  • Coordinates all maintenance required for the office with in-house maintenance/ facilities team.
  • Distribute phone bills and other invoices for review and approval.
  • Order office supplies and keep stock up-to-date. Raising Purchase Orders in ACON system for office stationery, Grocery suppliers etc. 
  • Reserve Conference rooms / Training rooms for the meetings & maintains a log of the same. 
  • Organize lunch for management meetings, trainings etc. 

Employer                    :  Nadia Training Institute, Dubai – UAE

Role                             :  Receptionist / Training Coordinator February 2011- February 2013

  • Responsible for answering the switchboard and providing information about the different courses offered
  • Taking detailed messages and transferring calls accordingly.
  • Manage the meeting room bookings, coordinating with the IT to set-up the room for videoconferences and training sessions for the meetings.
  • Liaising for cheque collection and follow up of outstanding payments.
  • Segregating post mail and forwarding them to concerned personnel.  
  • Maintain office stationery & pantry supplies.
  • Handling couriers, faxes, scanning and photo copying of various documents.
  • Coordinating with the students, candidates and customers about the course information required.
  • Prepares various correspondence assigned by the Manager. 
  • Keeping log of visitors for security purposes. 

 

Education

Done BCOM at Goa University major in Business Management in 2006

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