حول Michelle Villaruel:
تجربة
* Scheduled patient appointments, entering information and demographics.
* Maintained accuracy, completeness, and security for medical records and health information. Reviewed charts and flagged incomplete or inaccurate information.
* Ensured telephones are answered in a timely and courteous manner and messages are taken accurately. Screened telephone calls and respond to routine inquiries.
* Assured timely verification of insurance benefits prior to patient procedures or appointments.
* Monitored and updated the patient for the pre-approval of the requested procedure/surgery.
* Resolved patients’ complaints and answered patients’ queries.
* Verified insurance and communicated coverage to staff and patients.
* Obtained prior authorization and precertification for outpatient procedures.
Medical Secretary Dubai London Clinic & Speciality Hospital * Provided administrative and secretarial support to hospital doctors, GP’s and health service workers.
Performed a variety of office tasks, such as handling incoming and outgoing calls, emails, email correspondence and scheduling appointments.
* Contacted hospitals to confirm patient’s medical histories and prevent inaccurate diagnoses and treatments.
* Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
* Transcribed dictated/recorded medical reports, discharge summaries, operative reports, radiology reports, referral letters and other documents.
* Arranged appointment schedules and processed Executive Medicals, Life Insurance and Diving Medicals.
Customer Service Representative Zulekha Hospital Dubai * Gave appointments to Insurance patients, directing the patients to the concerned treating department. Received and recorded the payment for services.
* Checked insurance benefits, coverage and collecting the deductible amount prior to seeing the physicians.
* Reviewed the appointment dates and the specific dates of follow-up with the doctors.
* Handled insurance queries and responded by phone or via email.
* Dealt with the situation by calling doctors, nursing staff, and arranging an ambulance in advance.
Medical Liaison Officer Intellicare, Philippines * Coordinated with the hospitals and other support staff these shall include the Hospital admitting section for monitoring of the admitted members and monitoring hospital bills. * Explained to the members what is covered, and none covered benefits.
* Coordinated with attending Physicians regarding the progress of care afforded by the members and for the documentation of final diagnosis for Inpatient cases.
* Handled and resolves complaints of members.
* Processed and encoded hospital billings upon receipt of the statement of account.
التعليم
Medical Transcription Course Mastermind Management Training
المستخدمون الآخرون الذين يطلق عليهم Michelle
وظائف بالقرب من Dubai - Dubayy
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