Midhun Kumar
Technology / Internet
Social Networks
About Midhun Kumar:
Senior IT Engineer | IT Governance Specialist | Microsoft 365 Administrator | Modern Workspace Engineer
Accomplished IT Service Management professional with over 11 years of experience delivering service excellence and operational efficiency for global organizations. Proven expertise in technical support, service delivery, and IT operations with a strong focus on continuous improvement and automation. Adept at managing ticketing systems, enhancing customer service, and collaborating with cross-functional teams to resolve complex issues. Skilled in supporting modern technologies and tools, including Google Workspace, M365 Administration, macOS, Windows, JAMF, Intune, Jira and ServiceNow.
Experience
Senior IT Engineer | IT Governance Specialist | Microsoft 365 Administrator | Modern Workspace Engineer
Accomplished IT Service Management professional with over 11 years of experience delivering service excellence and operational efficiency for global organizations. Proven expertise in technical support, service delivery, and IT operations with a strong focus on continuous improvement and automation. Adept at managing ticketing systems, enhancing customer service, and collaborating with cross-functional teams to resolve complex issues. Skilled in supporting modern technologies and tools, including Google Workspace, M365 Administration, macOS, Windows, JAMF, Intune, Jira and ServiceNow.
Technical skills
Cloud Platforms:
| Operating Systems:
| Virtualization:
|
Point of Sale (POS) and Handheld Devices:
| Print and Document Management:
| Networking:
|
Collaboration Tools:
| IT Service Management:
| Multimedia and Communication Systems:
|
Password Manager:
| Identity and Access Management:
| Backup and Security:
|
Business Tools:
| Security:
| Enterprise Mobility Management (EMM):
|
Education
Bachelor of Engineering in Computer Science & Engineering
Professionals in the same Technology / Internet sector as Midhun Kumar
Professionals from different sectors near Dubai, دبي
Ernesto Jr. Adamos
To obtain a challenging position in Network/System
Engineering / Architecture
Other users who are called Midhun
MIDHUN SREEJITH
Mechanical Engineer with 8 years of professional experience as MEP Engineer in DEWA Substation network including HVAC, LSP & FPS works
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