
Min Khant Maung
Customer Service / Support
About Min Khant Maung:
My primary focus is on gaining valuable experience and continuously expanding my knowledge. I am eager to embrace new challenges and opportunities that will allow me to learn and grow professionally.
Experience
Computer Service Assistant Mar 2023 - Jan 2024
WeFix Computer Sales and Service
- Diagnosed, repaired, and maintained computer systems efficiently.
- Provided excellent customer service, ensuring client satisfaction.
- Optimized system performance through installation, configuration, and updates of software and hardware components.
- Addressed client concerns and resolved technical issues promptly, contributing to overall customer satisfaction.
- Collaborate with other team members to escalate complex issues and ensure timely resolution.
Computer Sales Representative Jan 2021 - Feb 2023
WeFix Computer Sales and Service
- Experienced computer sales professional skilled in consultations and product demonstrations.
- Proven ability to provide outstanding service and drive revenue growth.
- Strong knowledge of computer systems and services, ensuring well-informed recommendations and support for customers.
- Proficiency in sales strategies, including upselling, cross-selling, and closing deals.
- Efficiently manage time to handle multiple customer interactions and tasks.
VOLUNTEER
Volunteer Member Mar 2019 - Dec 2020
International Buddhist Education Centre
- Enhanced leadership and interpersonal skills through regular interaction with program participants and team members.
- Excelled in collaborating with diverse teams across multiple fields.
- Prioritize exceptional customer service alongside maintaining stringent security measures to ensure the safety and satisfaction of all guests.
- Respond promptly to any incidents or emergencies, prioritizing the well-being of guests and providing assistance as needed, while also maintaining a calm and reassuring demeanor.
Education
University of Computer Studies Monywa, Myanmar
Computer Science Dec 2019 - Feb 2020 (1st yr)
- Knowledge of computer networks, protocols, and network security.
- Understanding of computer hardware and how software interacts with it.
- Ability to adapt to changing technologies and work environments.
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