Mohamed Ashraf

IT Project Manager and Business Analyst with over 18 years of diverse experience in project delivery, business analysis, and IT consulting across industries including Telecom, Aerospace, Aviation, Retail, Healthcare, Finance, and HR. Demonstrated expertise in leading end-to-end ERP implementations, particularly SAP SuccessFactors, and managing cross-functional, multicultural teams across the Middle East, Europe, and India.

10+ years of experience in IT project management, delivering complex, multi-country technology initiatives using Agile, Waterfall, and hybrid methodologies.

7+ years as a Business Analyst, contributing to high-impact digital transformation projects in highly regulated environments (e.g., Aviation, Defense).

Successfully led SAP SF implementation across 37 companies at Muscat Overseas Group, achieving first-time group-wide system adoption and automation.

Strong background in IT service management (ITIL), change management, and process improvement, enhancing customer support and system uptime.

Experience working with global clients such as Nokia, Flynas, BAE Systems, and UAE defense institutions, with projects focused on safety systems, HR digitization, CRM, and custom application development.

Proven ability in data migration, system integration, training, and stakeholder engagement, backed by certifications in CBAP®, ITIL®, Lean Six Sigma, and PLCP (PMI®).

Bachelors in Computer Science and Engineering