Senior Sales Account Manager- Develop and maintain strong, long-term relationships with Key customers stakeholders, C Level, decision Makers and technical professionals to lead quality of solution delivery.
- Building and creating offerings for customers to adopt cloud services and Security.
- Understand the customer's business objectives and challenges to align it with their Digital transformation journey.
GCC Sales Manager- Cross-selling and Up-selling Microsoft Portfolio as a services delivery to meet the customer needs, requirements and roadmap.
- Carrying quota with 3M GP.
Technology Solutions Manager- Identifying and qualifying opportunities and customer needs.
- Owning technical discussions for Azure Migration with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement.
- Share insights and data with customers based on their industry to show the best practices and recommendations.
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Country Cloud Practice Lead- Managing Customer success managers, Architects and Delivery teams for UAE.
- Carrying team target for UAE and Performance and QRP reviews with team.
- Working closely with Cloud Vendors like Microsoft and AWS
- Managing ISV solutions and Partners, Azure customer adds and Azure Consumption.
- Building Customer strategy: mapping the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
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Cloud Solution Architect Lead- Driving Cloud Assessment tools and Datacenter Migration like “Cloudamize, Movere and Corent”
- Mentoring and Managing technical Architects and Support team across MEA.
- Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
- Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.
- Driving Customer Consumptions and Cloud adoption.
Cloud Solution Architect- Building and mentoring Microsoft Azure technical team in Saudi.
- Applying Azure digital transformation technologies in Enterprise, SMC and EDU
- Adopting our customers with Microsoft Azure Solutions “IAAS, PAAS, SAAS and OSS workloads”
- Drive the deployment of the customers’ workloads into Azure and increase their consumption of the platform by providing solutions through Microsoft Services or partners.
- Handle the relationship directly with the customer C Level.
- Keep up to date with market trends and competitive insights.
- Designing and architecting Security solution on public cloud “Azure” like Microsoft Multifactor Authentication, Barracuda, F5, FortiGate and WAF.
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Technology Solutions Professional- Leading the sales team in business cases and development
- Selling and designing the hybrid solutions and Microsoft Azure Stack
- Solid understanding of Microsoft Cloud Platform products” private and public clouds” including IAAS, PAAS and SAAS and OSS “Linux, Docker and Red Hat”.
- Handling and driving Microsoft business opportunities “Sales cycle” in Middle East and Africa from beginning to close it WIN.
- Driving Microsoft Cloud “Azure” consumption.
- Strong knowledge of enterprise software solutions and platform competitor landscape.
- Acting as the Enterprise Accounts Technical Seller and advisor.
- Explaining, demonstrate, and prove in-depth what Microsoft’s products and services can do and how to enable and manage them for the largest enterprise customers by driving technical presentations, demonstrations, PoC’s and Pilots, leveraging P-Sellers, partners or MCS as needed.
- Driving architecture and technical discussion to lead cloud security, privacy, compliance, disaster recovery and competition discussions “IAAS, PAAS and SAAS”.
- Orchestrating and influencing virtual teams to pursue sales opportunities cross-workload solutions with and through other technical resources (internally and from Partner) for other Microsoft products and services.
- Growing partner technical sales capacity & capability thru P-TSPs, within the portfolio of partners and hiring P-sellers in MEA
- Work with P-TSPs to drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology.
- Communicate and escalate technical, architectural, and competitive blockers and insight to the appropriate channel.
- Providing feedback to sales, marketing, and engineering on current and future product requirements.
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Microsoft Infrastructure and Solutions Lead- Presenting and proposing technical feasibility solutions for new Microsoft technologies with design and suggested options for performance improvement of technical objects. “Presales Activities”
- Start the engagement with the customers to analyze the customer requirements and translate them into a total solution that is technically feasible and is commercially viable.
- Participate in own onsite/remote professional services support and delivery of the project’s implementation.
- Being the direct point of technical contact and escalations to provide high quality technical support to Raqmiyat’s customers.
- Delivering a Professional Technical Proposal for Microsoft solutions based on the customer requirements which comply with the vendor Best Practices.
- Define the project schedule, requirements and prerequisites and set the project plan for the solutions.
- Create the solution documentations in both pre-sales phase and post-sales such as High-Level Design, Low-Level Design and Configuration guide for customers.
- Develop and implement simple and complex Microsoft Solutions on multiple platforms.
Infrastructure System Engineer- Participates in presales activities as presenting demos and gathering requirements.
- Delivering a design and awareness sessions to the customer in order to make him familiar with the new technologies and to take the right the decisions that comply with the business needs.
- Delivers and deploys infrastructure platform solutions by working as part of a high performing team when required, to meet customer expectation.
Systems Engineer- Implement technology solutions based on assigned function's vendor products and technologies, such as Microsoft and SUN, according to the set project plan and assigned tasks to meet customer business requirements.
- Work as a team member in project implementations on the assigned tasks and integrate with others in order to realize project deliverables in the allocated timeframe.
Customer Service Sub-Team Supervisor- ATM maintenance (in all governorates of Egypt) for the following banks: CIB, MIBank, National Bank of Egypt, Banque Du Caire, Faisal Islamic Bank, Egyptian Gulf Bank, Arab African International Bank, Egyptian American Bank, National Bank for Development, Arab International Bank).
- Managing and leading the ATM team.
- Install HP Server Hardware and software.
- Software Maintenance including: OS2, Win 2000 Server, Windows XP embedded.
- Hardware Maintenance for machines: Bull, Fujitsu, Diebold ix, Diebold Opteva.
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