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Branch In-charge with 13 years UAE Sales experience. (spare parts department).
- Arranging of the right mix of spare parts to feed all customer orders from parts distribution center and branches for Mazda and Mahindra.
- Focus on collection post sales and ensure clients pay time within their assigned credit period.
- Promote and sell full range specialized products spare parts, lubricants, accessories and batteries to the new regional customers.
- Advise Customers on replacement of related parts and benefit of using genuine parts.
- Preparing periodic reports of lost sales, non-availability or inadequate stocking of parts.
- Report daily activity, customer contact, plans, and market evaluations to the dept. manager.
- Maintain relationships with existing customers and generate new customers.
- Promote products and implement the sales procedures for automotive parts and services.
- Identify customer needs and advise customers on suitable product specifications / key feature.
- Collection of competitors pricing structure and providing it to next level manager to improve our pricing structure.
- Deliver consistent high customer service to all the customer to build strong Mazda Brand.
- Acknowledge customer complaints and offer to assist in exploring the reasons for them, and work to ensure immediate satisfactory settlement of issues.
- Ensuring purchase orders are processed and maximum conversion of quotations.
- Maintaining contact with all customers to increase inquiries and to make sure of conversion of inquiries to orders.
- Arranging timely promised deliveries of parts, trouble shoot problems like late deliveries and non-available parts.
- Answering of all parts related queries and translate them into sales.
- Maintain receiving, warehousing and distribution operations. Maintain physical condition of warehouse by planning and implementing new design layout.
- Controls inventory levels by conducting physical counts, reconciling with data storage system.
- Control and supervise the parts availability, invoicing and delivery system.
What kind of projects is Mohammad Haque looking for?
Spare parts department.