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Mohammed Abdus Satter Satter

Mohammed Abdus Satter Satter

Security-CCTV Operator/Supervisor
Dubai, دبي

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About Mohammed Abdus Satter Satter:

Dear Hiring Manager.

My name is Mohammed Abdus Satter, and I’m a licensed Security –CCTV Operator with over eleven years of working experience in Dubai-UAE where I’ve been employed as a Security Shift In charge Cum CCTV Operator at Crowne Plaza DUBAI(An IHG hotel) and site Security supervisor(Transguard –Emirates Group Security)Dubai-United Arab Emirates.

During my time working in Hotel security, I functioned primarily as supervisory role. This job granted me the chance to further develop my leadership skills and strengthen my understanding of security operations, security technologies, dealing with various parties (Customer, clients, Police/CID and managements).My superior observed my potential performance and have a spotless history of ethical conduct.

It’s come to my attention that recently you need more security to look after properties and providing the customer service. Please find attached my CV for the post of Security Officer/CCTV Operator position to help keep its properties managed and safe. Thank you for your time and consideration.

Thank you and best regards.

Mohammed Abdus Satter

Experience

Crowne Plaza Hotel,DUBAI.

Security Shift In-charge cum CCTV Operator (12th June 2012 to February 2020). Responsibilities:  To monitor, protect the company assets, properties, & client’s property from all kinds of misuse, theft, damage, lose, & waste.  To assist the guest with luggage & provide right information in a polite manner.   To maintain & handle the guest complaints in coordinate with Engineering, Housekeeping & Front office Department and investigate the matter and takes necessary actions to resolve incidents/ complaint resolve it as soon as possible.  To operate & maintain CCTV Camera & controlled documentation.  To be vigilant thru CCTV Systems and Coordinate with other Security Officer by passing the right information & message.  To ensure that Key Cards & Metal Keys are properly issued to only authorize personnel, properly sign and entered into the Key Log Book and the same is returned after departments operations.   To maintain all Key register & make key inventory for every months.  To ensure the safety, security, privacy and wellbeing of hotel guests and team members and their properties by providing constant vigilance and around the outlet.  To ensure personal grooming standards are maintained by colleagues at all times  To maintain & update all files in Time Office (Security Office).  To maintain daily attendance sheet & controlled it as per the company procedures.  To making duty roster, vacation plan, and overtime.   To handling payroll system (Civil soft) within the department  To maintain and handle the guest complaints for missing items from the room and investigate the complaints. Given feedback to the guests and make an incident reports with full details.  To providing information on the hotel facilities and activities through Reports writing in security logbook.  To evaluation potential security threats to hotel and guests, taking appropriate action as needed.  To conduct periodic checking on display or exhibits & ensure they are secured and intact.   To control traffic in front of the hotel during arrival and departure of VIPs during large gatherings and special functions.   To reporting all kinds of incidents/accident to the Director of Safety & Security, Duty manager & MOD (Management on duty) by making an incident report. 

Education

HSC (12th Class) Board of Intermediate and Secondary Education.  Chittagong, Bangladesh  Diploma in Board of Intermediate and Secondary Education  SIRA Authorizes Certification Course Immediately Available

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