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Muhammad Faisal

Muhammad Faisal

Office Administrator | Customer Service Executive

Marketing / Advertising / Public Relations

Sharjah, الشارقة

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About Muhammad Faisal:

Proactive and detail-oriented Operations & Administration Manager with 20 years of experience leading service delivery, operational readiness, workforce planning, and compliance across Pakistan, Saudi Arabia, and the U.K. Proven record of improving efficiency (20%), reducing costs (15%), and strengthening performance management frameworks. Skilled in aligning operations with business goals, managing cross‑functional teams, and driving data‑based process improvements. Adept at risk control, audit compliance, and maintaining high service standards in a fast‑paced environment.  Seeking Office Administrator, Administration Manager, or Operations Executive roles to deliver operational excellence in the U.A.E.’s dynamic business environment.

Experience

Experienced Business Operations and Administrative Professional with 20+ years across the U.K, Saudi Arabia, and Pakistan. Proven expertise in managing operations, HR support, procurement, executive assistance, and customer service. Skilled in workflow optimisation and structured documentation. Known for reliability, accuracy, and strategic planning. Proficient in Excel and Google Sheets for data tracking and reporting. Strong fit for admin, HR, operations, and executive support roles.

 

Education

Master of Business Administration (MBA) with a focus on strategic management and organisational operations. Bachelor of Science in Computer Science, providing a strong foundation in systems, data handling, and technical workflows. Completed CMA Foundation, enhancing financial reasoning and cost control capabilities for business decision-making.

 

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