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Mujeeboddin Mohammed

Mujeeboddin Mohammed

Soft Services Manager
Dubai, دبي

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About Mujeeboddin Mohammed:

Versatile, high-energy professional, successfully managing overall
Hospital Housekeeping, Waste management, Morgue Operations,
Generation Administration Operations, registering cost saving and
attaining operational excellence

Experience

July2022-Till to Date
Prime Hospital, Dubai – UAE As Administrative officer (Soft Services-Support Services)
 Standardized office structures and processes to promote collaboration and increased performance.
 Executed record filing system to improve document organization and management.
 Prepared reports to assist business leaders with key decision making and strategic operational planning.
 Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
 Supervised and guided new employees and responded quickly to questions to improve understanding of job
responsibilities.
 Established workflow processes, monitored daily productivity and implemented modifications to improve
overall performance of personnel.
 Prepared agendas and took notes at meetings to archive proceedings.
 Restocked supplies and submitted purchase orders to maintain stock levels.
 Increased customer service success rates by quickly resolving issues.
 Performed wide-ranging administrative, financial and service-related functions.
 Created, prepared and delivered reports to various departments.
 Monitored employee and customer interactions to assess quality of service.
 Tracked and documented metrics, and evaluated trends.
 Established and updated work schedules to account for changing staff levels and expected workloads.
 Assessed personnel performance and implemented incentives and team-building events to boost morale.
Jun2019-Till to Jun2022
Sheikh Khalifa General Hospital, Ajman – UAE As Administrative officer (Soft Services-General Affairs)
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring
maximum team efficiency.
Managed company rotas, providing appropriate staffing at all times for sleek business function.
Maintained Covid-19 cleaning standards through rigorous training and staff monitoring in line with current
government regulations.
Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
Trained, supported and motivated housekeeping team, ensuring continued high standards of excellence across hotel
activities.
Provided ongoing mentoring and support to housekeeping staff, offering intensive induction training to establish
successful work habits.
Evaluated employee performance and developed improvement plans, maximizing team efficiency.
Categorized and removed rubbish and recycling according to waste management schedules, maintaining clean, safe
environment.
Consulted with senior management to develop operational enhancements, streamline processes and increase team
performance.
Handled new-hire orientation and basic recruiting tasks to identify best-in-class talent.
Completed monthly payroll for 150 employees.
Recruited and hired qualified candidates for vacant and new positions.
Managed costs and billing, resolving financial discrepancies effectively through
organizational management of account information.
Strategically ordered supplies by forecasting demand to maintain optimal stock levels.
Improved customer satisfaction scores by employing superior conflict resolution and problem-solving skills
Jan2006-Jun2019
Dubai Hospital, Dubai—UAE) As Senior Housekeeping Supervisor (Support services)
Directing, supervising and coordinating specific administrative / Morgue/ housekeeping functions and activities of the
respective department including policies, procedures and resources.
Ensuring adherence to the required standard of cleanliness and implementing recommendations made by intensive
regular supervisor; utilizing safe working methods as per the health & safety policies.
Coordinating with administrative & medical staff to ensure compliance with the standards and regulations;
performing reviews of operational policies and recommending effective solutions; driving the implementation of
domestic policies, procedures & directives.
Planning and executing effective administrative policies, identifying & improvising on service delivery opportunities
through effective manpower planning and designing training modules for the staff; developing SOPs (Standard
Operating Procedures) & work schedules for the staff and ensuring adherence to the same.
Monitoring the equipment for faults or damage and forwarding the concerns to the senior management.
Reporting complaints on pest infestation to the pest control team and recommending necessary action for the same,
interfacing with various department heads on special cleaning jobs.
Ascertaining effective cooperation with hospital authorities, senior management, senior nursing staff and heads of
the departments for concerns on domestic service department.
Interview and evaluate the new staff of cleaning company and report to head of unit for final selection.
Administering the preparation of daily reports on cleanliness & waste control to the head of unit; maintaining proper
isolation cleaning and liaising with infection control team & unit nursing staff for the same.
Managing the disposal of chemical wastes and effectively utilizing the safety equipment & training measures for
diluting, disposing of hazardous chemicals; delivering the solid waste to the solid waste compactor and medical waste
to the designated holding area for the effective processing/disposal through Dubai Municipality.
Spearheading a gamut of operations entailing linen supply & linen aids management, staff orientation, customer /
patient complaints, inventory/ stock management and material management.
Reports any unusual incidents to the head of unit for due action or clarifications.
Supervised daily Laundry shift operations and ensure compliance with all policies, standards, and procedures as follows
Performed hourly job functions as necessary.
Ensured stock of linen pars.
Analyzed all discards of stained and torn linen.
Maintained records of discarded linen.

Education

Education
B.Com. from Kakatiya
University in 1997
12th from Andhra
Pradesh Board in
1991
IT Skills
 Micro soft Windows
operating system
(Ms. Office - word, excel
and PowerPoint)

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