mukul bhardwaj

I am an ISO-certified Quality Assurance professional with over 8 years of experience in Quality Management Systems, internal and external audits, compliance governance, and process improvement across UAE and India. I have hands-on experience implementing and maintaining ISO 9001, ISO 14001, and ISO 45001 aligned systems, conducting risk-based internal audits, managing CAPA, and supporting certification and surveillance audits.

Currently working in a corporate QA role, I collaborate cross-functionally with Sales, Service, Procurement, Inventory & Logistics, and Operations to strengthen system compliance, documentation integrity, and operational effectiveness. I am experienced in audit planning, KPI monitoring, data analysis, and continuous improvement initiatives, with strong exposure to ERP-based controls and document management systems.

I am seeking opportunities where I can contribute to organizational quality maturity, compliance excellence, and sustainable business improvement.

Quality Assurance professional with 8+ years of experience leading and supporting corporate-level Quality Management Systems (QMS) aligned with ISO 9001:2015 and other applicable standards across UAE and Oman operations. Experienced in implementing, maintaining, and improving QMS frameworks, ensuring compliance with internal controls, regulatory requirements, and Group Business Management System (BMS) policies.

Strong expertise in planning, executing, and reporting risk-based internal audits and compliance inspections, assessing adherence to approved processes, documenting non-conformities, and verifying the effectiveness of corrective and preventive actions (CAPA). Actively involved in coordinating external certification and surveillance audits (LRQA), supporting audit readiness, facilitating audit activities, and ensuring timely closure of audit findings.

Hands-on experience in monitoring process and service quality, identifying deviations, inefficiencies, and operational risks, and supporting departments in root-cause analysis and improvement implementation. Proficient in maintaining audit logs, NCRs, risk registers, and document control systems, ensuring version control and audit traceability.

Experienced in data analysis, KPI monitoring, management reporting, and quality awareness initiatives, supporting continuous improvement and organizational compliance.

Master’s in quality management with strong focus on QMS, internal audits, risk management, and process improvement. IRCA-certified Lead Auditor for ISO 9001, ISO 14001, and ISO 45001.