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Muneer Abdu Salam

Muneer Abdu Salam

Customer Service Representative

Telecommunications

Dubai, دبي

Social

About Muneer Abdu Salam:

Hi, My name is  Muneer, I possess 6 plus years of Customer Service and Sales experience. My years as a customer service have had dealt with a variety of customer service opportunities that incorporates sales, customer support and conflict resolution and possess a positive attitude.

Experience

Customer Service Representative

FixSquad LLC Gadget Repair (From December 2020 Till April 2022)

  •  Maintained customer reports and save account details.
  •  Recorded customer order details in the company’s CRM.
  •  Introduced a newer product called “Break Protection” and generated good sales.
  • Promptly and politely respond to all customer enquiries and requests for support and ensured customers were satisfied with their purchases and services.
  • Built customer relation-ship through follow-ups emails or phone calls etc. by alerting them with exciting product offers.

Customer Service Sales Representative

Al Bariz Computer Trading (From March 2014 Till September 2019)

  • Guided customers through the store products and ensure customers find the right product they enquire about in store.
  • Conducted market research about new trends and sales opportunities.
  • Notified customers about their ordered product arrival time.



     

Education

Madonna University

Bachelor of Business Administration (BBA) 

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