About Muneer Abdu Salam:
Hi, My name is Muneer, I possess 6 plus years of Customer Service and Sales experience. My years as a customer service have had dealt with a variety of customer service opportunities that incorporates sales, customer support and conflict resolution and possess a positive attitude.
Experience
Customer Service Representative
FixSquad LLC Gadget Repair (From December 2020 Till April 2022)
- Maintained customer reports and save account details.
- Recorded customer order details in the company’s CRM.
- Introduced a newer product called “Break Protection” and generated good sales.
- Promptly and politely respond to all customer enquiries and requests for support and ensured customers were satisfied with their purchases and services.
- Built customer relation-ship through follow-ups emails or phone calls etc. by alerting them with exciting product offers.
Customer Service Sales Representative
Al Bariz Computer Trading (From March 2014 Till September 2019)
- Guided customers through the store products and ensure customers find the right product they enquire about in store.
- Conducted market research about new trends and sales opportunities.
- Notified customers about their ordered product arrival time.
Education
Madonna University
Bachelor of Business Administration (BBA)
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