Mutasem Mohammad

Professional Experience

Health Information Management & Risk Assessment Officer (P3 – International Post)
World Health Organization (WHO), Afghanistan | Jan 2022 – Present

Lead health information management and risk analysis for WHO’s emergency operations and the national Health Cluster, overseeing data systems, analysis, visualization, and dissemination to support strategic planning, humanitarian coordination, and emergency response in one of WHO’s highest-priority humanitarian settings.

Key Responsibilities:

• Led collection, analysis, and dissemination of health and humanitarian data, producing SitReps, PHSA, HNO, and SRP inputs.
• Designed dashboards, 4Ws maps, and severity scales to guide planning, resource allocation, and partner coordination.
• Supported national rollout of HeRAMS, tracking facility functionality, service availability, and partner coverage.
• Maintained partner datasets and health indicators; supported inter-agency coordination with OCHA and clusters (JIAF, dashboards).
• Led health needs assessments and monitoring surveys, integrating RHIS data to identify service gaps, track trends, and support outbreak alerts and operational decision-making.
• Delivered training on data quality, visualization, and monitoring to Health Cluster partners and contributed to project proposals and donor reports.
• As Officer-in-Charge (May–Oct 2024), led WHE-HIM operations, producing costed response plans, 4Ws, and severity mapping, and improving inter-cluster data sharing.

Key Achievements:

• Produced HNO 2025 figures (PiN, severity scores, cost estimates) supporting national and inter-agency planning.
• Delivered dashboards on health indicators, service gaps, and partner presence for real-time situational awareness for decision-makers.
• Strengthened coordination and data-sharing protocols, improving evidence-based humanitarian action.
• Built partner capacity on IM tools, data standards, and digital health platforms (e.g., ReportHub).
• Led 4Ws mapping, returnee analyses, and disaster response products (earthquakes, floods) to guide planning and donor appeals.
• Integrated assessment and RHIS data for early warning, service gap analysis, and crisis monitoring.

• Health Information Management Officer (Head of HIS Unit)

World Health Organization (WHO), Syria | Apr 2016 – Jan 2022

Led national-level health information and digital health systems for WHO Syria during a complex humanitarian crisis. Managed the Health Information Systems (HIS) Unit, supporting health programs including nutrition, PHC, trauma, mental health, and emergency preparedness. Oversaw data collection, quality assurance, analytics, reporting, and capacity-building for WHO, MoH, and partners.

Key Responsibilities:

• Managed HeRAMS for 2,000+ facilities; produced 4Ws, service maps, and health dashboards.
• Led field assessments (SARA, ESRAR, malnutrition, severity scales) and developed tools, indicators, and SOPs for health information.
• Provided technical support to WHO-EMRO, served as Syria focal point for Health Emergency IM, and supported Libya missions.
• Delivered trainings on HeRAMS, DHIS2, CRVS, and M&E; maintained national health data repository aligned with UHC/SDG reporting.
• Developed health information tools, indicators, and SOPs; conducted advanced statistical analysis and synthesis for WHO Syria and Libya missions.

Digital Health Leadership:

• Directed the national rollout of an Electronic Medical Records (EMR) system in public hospitals under MoH/MoHE.
• Led development of the Primary Health Care Information System (PHCIS) to digitize and integrate PHC facility reporting.
• Built and managed the National Cancer Registry for Syria, enabling surveillance and policy planning.
• Implemented digital CRVS modules for births and deaths to strengthen identity registration and demographic data systems.

Key Achievements:

• Institutionalized HeRAMS across Syria, covering hospitals and health centers nationwide, enabling standardized service availability tracking and gap analysis.
• Led the national Digital Health Strategy, deploying key systems including EHRs, PHCIS, CRVS, and the National Cancer Registry.
• Produced analytical outputs and dashboards supporting HNO, UHC monitoring, SDG indicators, and emergency coordination efforts.
• Developed and implemented health information tools and assessment methodologies used by WHO, MoH, and humanitarian partners in Syria and Libya.
• Delivered surge technical support missions to WHO-Libya and contributed to cross-border coordination under the Whole of Syria (WoS) framework.
• Strengthened national capacity through structured training programs, technical mentoring, and rollout of systems such as DHIS2, CRVS, and monitoring frameworks

• Information Management Assistant
  WHO – Syria | Oct 2013 – Apr 2016
• Supported HeRAMS management, data analysis, and dashboard production for 2,000+ facilities.
• Assisted health cluster coordination, emergency response, and partner training on IM tools.

• Deputy Director, Programming & Analysis – Computer Directorate

Central Bureau of Statistics (CBS), Syria | Apr 2006 – Oct 2013

Led national statistical programming and data processing for major censuses, household surveys, and poverty analysis. Oversaw collaboration with UN agencies and government stakeholders to build analytical systems, monitor MDGs, and support development planning.

Key Responsibilities:

• Managed data and statistical analysis for censuses and surveys (Population, Agriculture, HIES, MICS, PAPFAM, Labor Force).
• Oversaw DevInfo databases for MDG monitoring in coordination with UNICEF, UNDP, and UNFPA.
• Designed databases and dashboards across social, health, and economic sectors; developed survey tools, QA protocols, and advanced analyses.
• Led collaborations with UN agencies (UNICEF, WHO, WFP, World Bank) and delivered capacity-building workshops on data systems and visualization.

Key Achievements:

• Built and institutionalized DevInfo databases for national indicators in Syria, UAE, and Saudi Arabia (UNICEF projects).
• Managed and analyzed 30+ national and international surveys on population, health, education, labor, and poverty.
• Produced statistical inputs for major policy reports (State of Population Reports, MDG Bulletins, Syria Poverty Mapping).
• Developed complex metrics (MPI, MCD, refugee scorecards) and led food security, education, and youth transition studies.
• Delivered capacity-building workshops across Syria and the MENA region, enhancing statistical literacy and data-driven planning.

Major Projects:

• National Censuses (1994 & 2004): Led data processing and analysis for population, housing, industrial, and agricultural censuses (UNFPA).
• HIES (1996–2009): Managed multiple household income/expenditure surveys with UNDP/FAFO; produced poverty and consumption analyses.
• Poverty & Vulnerability Studies: Applied MPI/MCD methods with UNICEF; developed poverty maps and targeting tools.
• Food Security & Nutrition: Conducted EFSAs with WFP; developed community vulnerability and food access monitoring systems.
• Health & Social Surveys: Oversaw PAPFAM, MICS, and health expenditure studies with UNICEF, WHO, UNFPA.
• Education & Labor Studies: Delivered youth transition, return on education, and labor force studies (World Bank/FAFO).
• Statistical System Strengthening: Supported UNDP project; trained 200+ professionals on SPSS, DevInfo, and CSPro.
• Policy Inputs: Contributed to State of Population Reports (2008, 2012), MDG Bulletins (2005, 2010), and poverty line studies.

• System Analyst, Data Processing & Programmer 
• Central Bureau of Statistics (CBS), Syria | Feb 1994 – Apr 2006
• Developed statistical applications and databases for national censuses and surveys (health, education, labor, economy).
• Led data processing, analysis, and reporting to support policy and planning.
• Delivered training to enhance statistical capacity among government and UN partners.

• (6) Trainer (Part-Time) | Various institutes and centres | Apr 1994 – Dec 2021
• Delivered advanced SPSS, DevInfo, and Microsoft Office training to CBS staff, ministries, and UN agencies in Syria.
• Served as DevInfo consultant and trainer for UNICEF Gulf projects (Saudi Arabia & UAE, 2007–2008).
• Conducted training on data quality, management, and analysis for WHO in Syria and Afghanistan (2013–2025).
• Taught “Quantitative Methods for Managers” at London City College (Damascus) and served as ICDL trainer/examiner.
• Trained participants at the Arab Institute for Training & Research in Statistics on SPSS, Excel, and sampling methods.

• DevInfo Consultant | United Nations | (Jan 2005 – Dec 2008)
• Partnered with UNDP, ESCWA, and UNICEF to strengthen MDG monitoring and statistical literacy using DevInfo across Syria and the Arab region.
• Delivered regional capacity-building workshops (Riyadh, Cairo, Amman) on database use and data visualization.
• Administered Syria’s MDG and PopInfo databases (2005–2011) in collaboration with CBS, SPC, and UNICEF.
• Supported Gulf projects, including Childhood Database initiatives in Saudi Arabia (SNCCW) and UAE (Women’s Union).

• Master of Business Administration (MBA), Higher Institute of Business Administration (HIBA), Syria – 2019
• Bachelor of Law, Al Sham Higher Institute, Syria – 2014
• Bachelor of Religion and Law, Aum Durman University, Sudan – 2014
• BSc in Electronic Engineering, Damascus University, Syria – 1993