About Nakatudde Hellen:
Am a warehouse assistant with over 3years experience and customer service with interpersonal and managerial skills.
Am now searching for a position that will enable me learn more, increase my chances of career development and will not only challenge me professionally but also allow me to develop my skills, knowledge and potential further.
My positivity and clear communication skills help strengthen my team’s efficiency and sense of community. I know I would be an integral part of the dynamic crew of the company.
I currently work in Dubai but I would wish to relocate to Ireland if given an opportunity to work with u.
Hoping for your consideration and response.
Thank you.
Nakatudde Hellen
Experience
Nishat Linen LLC, DFC mall – Sales Associate (ladies fashion) Jan 2021- Date
Welcome, greet, provide timely assistance to clients
consistently achieving daily sales targets as assigned
Upselling, cross selling, POS management and cashiering
Drive sales through engagement of clients.
Responding to customers’ queries and after sell services
Clients’ daily data and products information update
Receiving new stock, labeling and replenishing
Stock taking, inventory management and target achieving.
Preparing daily sales report for the store
Noon.com – Warehouse Assistant/core colleague, May 2017 – Dec 2020
Answering queries and maintaining records of all transactions.
Receiving, check incoming shipments and palletizing
Receiving and processing orders from new and regular online clients.
Handling queries, upselling and cross selling
Updating clients’ accounts on a daily basis.
Sorting and storing inventory in proper locations
Moving inventory across warehouse, Box picking and wrapping
Scanning, label ensuring correct items and checking quality.
Reporting and recovering damaged/ missing items.
Working at rework and recovery area and Ensuring safe/tidy workspace
Liwa LLC, Dubai – Sales Assistant (Home appliances) Feb 2015- April 2017
Welcome, greet and assist customers.
Advise customers, upselling and cross selling
Handling customers’ queries and after sell services
Receiving new stock, labeling and replenishing
Keep up to date with products information and online orders
Stock taking and working towards achieving targets
Education
2011 Nkumba University Bachelors of Business Administration (BBA)
2010 ICPAU Accounting Technicians Certificate of Uganda
2002 RE&CK Computer Application and Records Mngmt
1998 LICOKA Advanced Certificate of Education
1996 High field college Ordinary Certificate of Education
Professionals in the same Customer Service / Support sector as Nakatudde Hellen
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