nasrun mohamed

a well-versed administrative assistant and office manager with five years of experience providing tailored support. Helping others and sharing knowledge are two beliefs Andrew imparts every day.

I am a hard worker.Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

The administration of a business includes the performance or management of business  and descision making, as well as the efficient organization of people and other resources to direct activities towards common goal and objectives.