Naveed Ashraf

I am an experienced, hardworking individual seeking a long term career in an organization where I can utilize my existing expertise.

 I am keen to expand my skillset and challenge myself within the workplace making use of my strong organizational and interpersonal skills

• Experience

Supervisor cum Laundry Manager at Al Ain Rotana Hotel Al Ain.5*

• With # 256 Rooms 6 outlets, Meeting Rooms, Spa and swimming poll. 
• Since 10 Nov 2021 to till date 

• Company: Atana Hotel Dubai
• Designation: Laundry Supervisor
• Since 01 Feb 2021 to till date 
• With # 828 Rooms 6 outlets, 4 Meeting Rooms, Spa and swimming poll. 

• Company: Atana Hotel Dubai.4*
• Designation:   Laundry dry Cleaner. 
• Duration:       14 October 2019 to January 2021.

• Company: Islamabad Hotel Pakistan. 5*
• Designation: Laundry Supervisor
• Duration: 01th September 2017 to 04 October 2019. 

• Company: Islamabad Hotel Pakistan.5* 
• Designation: Laundry Dry Cleaner.
• Duration: July 2016 to August 2017. 

• Company: Islamabad Hotel Pakistan.5*
• Designation: Laundry washman. 
• Duration:      March 2015 to June 2016. 

• Company:      Envoy Continental Hotel Islamabad Pakistan.3*
• Designation:         Restaurant Cashier.      
• Duration:             April 2017 to 5 October 2019.            

• Company :Envoy Continental Hotel Islamabad Pakistan.3*
• Designation: Restaurant Waiter. 
• Duration:     August 2016 to March 2017.

• Company: Hotel De papae International Islamabad, Pakistan.3*
• Designation: Laundry Pressman
• Duration: 6th April 2013 to 30 February 2015.

• Job description 

• Full Command in Running laundry Department
• Supervision of Guest laundry and services.
• Control all the operation smoothly
• Ability to dry Clean, Washing and Pressing
• Daily logging Laundry Operation
• Reporting Housekeeping Director regarding Laundry Maintenance
• Making Policies to provide best Guest services.
• Providing Training to Staff to enhance their skills

• Roles and Responsibilities

• Take charge of the laundry operations for the shift
• Ensure that the soiled linens are collected in the specified manner and washed as per the standards
• Ensure that proper disinfection, hygiene, and sanitation procedures are followed
• Make sure that all floor pantries are stocked with sufficient stock of linens
• Attend to breakdowns and get them rectified at the earliest
• Monitor attendance of the employees on work during the shift
• Ensure that the instructions are followed as specified
• Attend to special guest requests
• Instruct the usage of chemicals and other washing reagents
• Explain washing instructions to the workers for proper care of linens and clothes
• Ensure that all clothes are washed and cleaned thoroughly
• Monitor the tagging of the laundries coming in for washing
• Ensure smooth running of the laundry operations during the shift
• Train employees to operate machines and use chemicals carefully. 

• Professional Summary

• An experienced professional with more than 07 years of experience in laundry operations spanning across renowned hotel.
•  I have been a part of the pre-opening teams as well and helped in developing laundry layout plans and operating procedures.
• Competencies include satisfactory customer service and comprehensive knowledge of various chemicals and equipment used in daily laundry operations.

• Awards.
• Supervisor of the Month 28-06-2019 from Islamabad Hotel. 
• Commendation Certificate 18-10-2018 from Islamabad Hotel. 
• Associate of the Month 20-03-2017 from Islamabad Hotel. 

• Training 
• I'm Rotana
• Emergency Management plans in AL Ain Rotana Hotel 

• Qualification 

• (Secondary) (ICB Collage)

• System & Software

• Opera / Micros
• Microsoft Office
• Bayan
• Jana
• Typing Shorthand
  •   Languages

• Perfect command of spoken and written Urdu & Punjabi.
• Basic knowledge of spoken English. 

• Hobbies and interests. 

• Hobbies include anything to do in arts, music, poetry, reading books, internet, traveling,

(Secondary) (ICB Collage) in Pakistan