Neeraj Sharma

Experienced Information Technology Manager well-versed in infrastructure, Telecommunications and daily operations management. Forward-thinking and strategic leader with 15 years of experience. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Imagine keeping two of Dubai's iconic resorts - Atlantis The Palm and Atlantis The Royal - connected and communicating seamlessly. That's my world. Hi, I'm the Information Technology Manager making sure guests and teams at these prestigious locations stay in touch, effortlessly. With a blend of tech-savviness and management acumen, I've spearheaded projects that have not just enhanced connectivity but also enriched guest experiences. Imagine solving complex technical challenges while keeping a smile on thousands of guests' faces – that's a day in my life.

Designed and developed call flows for Atlantis the Royal, ensuring seamless communication processes within organization. • I spearheaded the project of Guest feedback and complaint system at Atlantis., I collaborated on the development of tailor-made solution that was designed specifically to address the operational needs of handling guest feedback and complaints, as well as facilitating service recovery. • I Led the project for Atlantis Call Classification. Worked with Hotlync on this project that involves designing a custom-made software solution for the Atlantis finance team. • • launched Atlantis cloud-based visitor management system back in 2023. I spearheaded complete setup of telecommunications infrastructure for Atlantis The Royal, laying foundation for efficient communication channels.

Btech in Computer Science