
Nikunj Pathak
DevOps Engineer(.Net)-CTI,IVR ,CRM Integration
Technology / Internet
About Nikunj Pathak:
Experience in analysis, design and development of client/server, web based and n-tier application. Highly proficient in CTI , IVR, Enterprise application integration and development.
Expert in web applications, API and web services in Microsoft Visual Studio .Net IDE using C#.Net 3.5, C#.Net 4.0/4.5 CRM ,IVR design ,Custom Report
Experience
Domain Knowledge:
Contact Center for Banking and Airline industry- IVR, soft phone, call recording
Banking , Energy utility , Insurance
ATM applications
Software Development and integration
Proficient in REST API ,Web Services, SOAP, XML, XSL,CSS, HTML, AJAX and JavaScript, JSON,jquery,WCF,MVC4.0/4.5 architecture
Education
Master of computer Application